About Caring Hands Hospice
Hospice overview and quality summary
Caring Hands Hospice is an hospice care provider in West Monroe, LA, serving patients and families in Ouachita County and the surrounding area. Medicare certified since 2007, Caring Hands Hospice has provided 19 years of end-of-life and palliative care to the community.
Caring Hands Hospice serves an average of 26 patients per day, covering 41 ZIP codes across its service area. 74% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 2 physicians are affiliated with this hospice.
When choosing hospice care in West Monroe, LA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
87% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
87% of caregivers gave a top rating for treated with respect, below the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
82% of caregivers gave Caring Hands Hospice a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
82% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
79% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
89% of caregivers gave Caring Hands Hospice a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
80% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
84% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
97.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
97.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
92.1%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
98.5%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
95.7%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
92.3%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
86.6%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Caring Hands Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
59.3% of Caring Hands Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
93.3%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
12.5
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
5.4%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
21.7%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
9.7%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
51.6%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
16.1%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$22,715
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Caring Hands Hospice's patient population is primarily composed of individuals with cardiovascular disease (24%), followed by other conditions (24%), cancer (18%), dementia (15%).
Care Settings
Where hospice care is delivered
Caring Hands Hospice delivers 74% of its care in patients' homes, with 14% in assisted living settings, 12% in nursing facility settings. The hospice serves an average of 26 patients per day.
Patient's Home
Assisted Living
Nursing Facility
Doctors at Caring Hands Hospice
2 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Caring Hands Hospice
What is the CMS rating for Caring Hands Hospice?
Caring Hands Hospice does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Caring Hands Hospice primarily treat?
Caring Hands Hospice's patient population includes cardiovascular disease (24%), other conditions (24%), cancer (18%), dementia (15%). This reflects the hospice's experience managing these conditions.
Where does Caring Hands Hospice provide care?
Caring Hands Hospice provides care in patient's home (74%), assisted living (14%), nursing facility (12%).
How large is Caring Hands Hospice?
Caring Hands Hospice serves an average of 26 patients per day and covers 41 ZIP codes in its service area.
How many doctors are affiliated with Caring Hands Hospice?
2 physicians are affiliated with Caring Hands Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·