About Ohio Living Hospice - Greater Cleveland
Hospice overview and quality summary
Ohio Living Hospice - Greater Cleveland is a nonprofit hospice care provider in Willoughby, OH, serving patients and families in Lake County and the surrounding area. Medicare certified since 2016, Ohio Living Hospice - Greater Cleveland has provided 10 years of end-of-life and palliative care to the community.
Ohio Living Hospice - Greater Cleveland serves an average of 47 patients per day, covering 32 ZIP codes across its service area. 49% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 4 physicians are affiliated with this hospice.
When choosing hospice care in Willoughby, OH, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
86% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
90% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
72% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
74% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
62% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
75% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
75% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
70% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
98.4%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
96.8%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
93.2%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.2%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Composite Process Score
Composite measure of all hospice care process quality measures
92.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Ohio Living Hospice - Greater Cleveland's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
44.3% of Ohio Living Hospice - Greater Cleveland's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.
Visits Near Death
Patients with visits in last 3 days of life
92.1%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
16.1
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
6.4%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
34.6%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
15.9%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
22.7%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
15.9%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$21,740
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Ohio Living Hospice - Greater Cleveland's patient population is primarily composed of individuals with cardiovascular disease (32%), followed by dementia (28%), other conditions (16%), respiratory disease (12%), cancer (9%). Heart failure is one of the leading diagnoses for hospice admission nationwide, and a high proportion of cardiac patients is typical of most hospice programs.
Care Settings
Where hospice care is delivered
Ohio Living Hospice - Greater Cleveland delivers 49% of its care in patients' homes, with 41% in nursing facility settings, 8% in assisted living settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 47 patients per day.
Patient's Home
Nursing Facility
Assisted Living
Doctors at Ohio Living Hospice - Greater Cleveland
4 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Ohio Living Hospice - Greater Cleveland
What is the CMS rating for Ohio Living Hospice - Greater Cleveland?
Ohio Living Hospice - Greater Cleveland does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Ohio Living Hospice - Greater Cleveland primarily treat?
Ohio Living Hospice - Greater Cleveland's patient population includes cardiovascular disease (32%), dementia (28%), other conditions (16%), respiratory disease (12%), cancer (9%). This reflects the hospice's experience managing these conditions.
Where does Ohio Living Hospice - Greater Cleveland provide care?
Ohio Living Hospice - Greater Cleveland provides care in patient's home (49%), nursing facility (41%), assisted living (8%).
How large is Ohio Living Hospice - Greater Cleveland?
Ohio Living Hospice - Greater Cleveland serves an average of 47 patients per day and covers 32 ZIP codes in its service area.
How many doctors are affiliated with Ohio Living Hospice - Greater Cleveland?
4 physicians are affiliated with Ohio Living Hospice - Greater Cleveland.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·