About Hospice Of The Western Reserve At University Hosp
Hospice overview and quality summary
Hospice Of The Western Reserve At University Hosp is a nonprofit hospice care provider in Cleveland, OH, serving patients and families in Cuyahoga County and the surrounding area. Medicare certified since 2014, Hospice Of The Western Reserve At University Hosp has provided 12 years of end-of-life and palliative care to the community.
Hospice Of The Western Reserve At University Hosp serves an average of 347 patients per day, covering 157 ZIP codes across its service area. 52% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Hospice Of The Western Reserve At University Hosp a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Cleveland, OH, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Hospice Of The Western Reserve At University Hosp has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Cleveland, OH compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
88% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
89% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
74% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
81% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
78% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
73% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
80% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
85% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.9%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.7%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.1%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.6%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.7%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.9%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
99.4%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
98.5%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Hospice Of The Western Reserve At University Hosp's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
37.3% of Hospice Of The Western Reserve At University Hosp's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.
Visits Near Death
Patients with visits in last 3 days of life
94%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
15.5
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
13.8%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
70.4%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
18.5%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
24.8%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
6.7%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
1%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
6.3%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$10,333
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Hospice Of The Western Reserve At University Hosp's patient population is primarily composed of individuals with cancer (30%), followed by cardiovascular disease (17%), other conditions (17%), respiratory disease (14%), stroke (13%), dementia (12%).
Care Settings
Where hospice care is delivered
Hospice Of The Western Reserve At University Hosp delivers 52% of its care in patients' homes, with 23% in nursing facility settings, 18% in assisted living settings, 5% in inpatient hospice settings, 1% in hospital settings. The hospice serves an average of 347 patients per day.
Patient's Home
Nursing Facility
Assisted Living
Inpatient Hospice
Hospital
Doctors at Hospice Of The Western Reserve At University Hosp
20 affiliated physicians
Dr. Harbhajan Parmar, MD
Internal Medicine
Dr. Daria Dreboty Cerimele, MD
Family Practice
Dr. Gary Huston, DO
General Practice
Dr. Amy Dupont, NP
Nurse Practitioner
Dr. Varinder Dhillon, MD
Internal Medicine
Dr. Sondra Siatkowski
Nurse Practitioner
Dr. Scott Feudo, MD
Internal Medicine
Dr. Maria Angela Galang, MD
Geriatric Medicine
Dr. Kapil Gulati, MD
Internal Medicine
Dr. Denise Brown, NP
Nurse Practitioner
Dr. Samantha Kiefer, DO
Family Practice
Dr. Priyadharshini Umapathy, MD
Internal Medicine
+ 8 more physicians
Dr. Megan Shaw, DO
Hospice/palliative Care
Dr. David Blech, NP
Nurse Practitioner
Dr. Jessica Bittence, MD
Family Practice
Dr. Anthony Miniaci, MD
Orthopedic Surgery
Dr. Haitham Azem, MD
Internal Medicine
Dr. Manjot Kang, MD
Family Practice
Dr. John Urbancic, MD
Family Practice
Dr. Palak Shroff
Family Practice
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Hospice Of The Western Reserve At University Hosp
What is the CMS rating for Hospice Of The Western Reserve At University Hosp?
Hospice Of The Western Reserve At University Hosp has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Hospice Of The Western Reserve At University Hosp primarily treat?
Hospice Of The Western Reserve At University Hosp's patient population includes cancer (30%), cardiovascular disease (17%), other conditions (17%), respiratory disease (14%), stroke (13%), dementia (12%). This reflects the hospice's experience managing these conditions.
Where does Hospice Of The Western Reserve At University Hosp provide care?
Hospice Of The Western Reserve At University Hosp provides care in patient's home (52%), nursing facility (23%), assisted living (18%), inpatient hospice (5%), hospital (1%).
How large is Hospice Of The Western Reserve At University Hosp?
Hospice Of The Western Reserve At University Hosp serves an average of 347 patients per day and covers 157 ZIP codes in its service area.
How many doctors are affiliated with Hospice Of The Western Reserve At University Hosp?
20 physicians are affiliated with Hospice Of The Western Reserve At University Hosp.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·