About Norwell Visiting Nurse Association And Hospice
Hospice overview and quality summary
Norwell Visiting Nurse Association And Hospice is a nonprofit hospice care provider in Norwell, MA, serving patients and families in Plymouth County and the surrounding area. Medicare certified since 2008, Norwell Visiting Nurse Association And Hospice has provided 18 years of end-of-life and palliative care to the community.
Norwell Visiting Nurse Association And Hospice serves an average of 209 patients per day, covering 63 ZIP codes across its service area. 79% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Norwell Visiting Nurse Association And Hospice has earned a 5-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Norwell, MA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Excellent
CMS CAHPS Hospice Star Rating
Norwell Visiting Nurse Association And Hospice has earned a 5-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Norwell Visiting Nurse Association And Hospice among the higher-rated hospice providers serving families in Norwell, MA.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
94% of caregivers gave Norwell Visiting Nurse Association And Hospice a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
94% of caregivers gave Norwell Visiting Nurse Association And Hospice a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
81% of caregivers gave Norwell Visiting Nurse Association And Hospice a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
88% of caregivers gave Norwell Visiting Nurse Association And Hospice a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
85% of caregivers gave Norwell Visiting Nurse Association And Hospice a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
87% of caregivers gave Norwell Visiting Nurse Association And Hospice a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
92% of caregivers gave Norwell Visiting Nurse Association And Hospice a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
94% of caregivers gave Norwell Visiting Nurse Association And Hospice a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.8%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
98.1%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.9%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.7%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.9%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
98.8%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
99.1%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
97.1%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Norwell Visiting Nurse Association And Hospice's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
81.1% of Norwell Visiting Nurse Association And Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
96.6%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
14.4
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
9.9%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
29.5%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
10.8%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
23.5%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
14.7%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
10.8%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$15,369
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Norwell Visiting Nurse Association And Hospice's patient population is primarily composed of individuals with cancer (31%), followed by cardiovascular disease (24%), dementia (19%), other conditions (15%), respiratory disease (7%), stroke (5%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
Norwell Visiting Nurse Association And Hospice delivers 79% of its care in patients' homes, with 11% in assisted living settings, 10% in skilled nursing settings. The hospice serves an average of 209 patients per day.
Patient's Home
Assisted Living
Skilled Nursing
Doctors at Norwell Visiting Nurse Association And Hospice
20 affiliated physicians
Dr. Khalil Alleyne, MD
Family Practice
Dr. John Looney, MD
Internal Medicine
Dr. Elvis Aponte Rivera, MD
Internal Medicine
Dr. Scott Souther, MD
Internal Medicine
Dr. John Stevenson, MD
Internal Medicine
Dr. Nicole Wood, MD
Family Practice
Dr. Ravinder Soodan, MD
Internal Medicine
Dr. Nancy Kaddis, MD
Hematology/oncology
Dr. Steven Golden, MD
Family Practice
Dr. James Tate, MD
Internal Medicine
Dr. Alisa Freed, MD
Family Practice
Dr. Sarah Oconnell, MD
Family Practice
+ 8 more physicians
Dr. An Phan, MD
Family Practice
Dr. Shail Maingi, MD
Medical Oncology
Dr. Susan Hardy, MD
Internal Medicine
Dr. David Chiang, MD
Internal Medicine
Dr. Maria Connor, MD
Internal Medicine
Dr. Ashley Gallagher, MD
Family Practice
Dr. Mahesh Pandey, MD
Hematology/oncology
Dr. Leyda Delgado, MD
Internal Medicine
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Norwell Visiting Nurse Association And Hospice
What is the CMS rating for Norwell Visiting Nurse Association And Hospice?
Norwell Visiting Nurse Association And Hospice has a 5-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Norwell Visiting Nurse Association And Hospice primarily treat?
Norwell Visiting Nurse Association And Hospice's patient population includes cancer (31%), cardiovascular disease (24%), dementia (19%), other conditions (15%), respiratory disease (7%), stroke (5%). This reflects the hospice's experience managing these conditions.
Where does Norwell Visiting Nurse Association And Hospice provide care?
Norwell Visiting Nurse Association And Hospice provides care in patient's home (79%), assisted living (11%), skilled nursing (10%).
How large is Norwell Visiting Nurse Association And Hospice?
Norwell Visiting Nurse Association And Hospice serves an average of 209 patients per day and covers 63 ZIP codes in its service area.
How many doctors are affiliated with Norwell Visiting Nurse Association And Hospice?
20 physicians are affiliated with Norwell Visiting Nurse Association And Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·