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Hospice Care

New England Hospice Ii, Llc

Very Good4-Star CMS Rating

190 Old Derby Street Suite 304, Hingham, MA 02043

For-Profit
21 Years Certified
107 Patients/Day

Contact New England Hospice

(781) 749-2900Get Directions

190 Old Derby Street Suite 304
Hingham, MA 02043

About New England Hospice Ii, Llc

Hospice overview and quality summary

New England Hospice Ii, Llc is a for-profit hospice care provider in Hingham, MA, serving patients and families in Plymouth County and the surrounding area. Medicare certified since 2005, New England Hospice Ii, Llc has provided 21 years of end-of-life and palliative care to the community.

New England Hospice Ii, Llc serves an average of 107 patients per day, covering 100 ZIP codes across its service area. 1% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

New England Hospice Ii, Llc has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 19 physicians are affiliated with this hospice.

When choosing hospice care in Hingham, MA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating4/5 Stars
OwnershipFor-Profit
Certified Since2005
CountyPlymouth
Avg Daily Census107 patients
Service Area100 ZIP codes
HCI Score9/10
Affiliated Doctors19

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

4of 5

Very Good

CMS CAHPS Hospice Star Rating

New England Hospice Ii, Llc has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places New England Hospice Ii, Llc among the higher-rated hospice providers serving families in Hingham, MA.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
91%

91% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Above Average
93%

93% of caregivers gave New England Hospice Ii, Llc a top rating for treated with respect, above the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Above Average
80%

80% of caregivers gave New England Hospice Ii, Llc a top rating for help with symptoms, above the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
81%

81% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
83%

83% of caregivers gave New England Hospice Ii, Llc a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Below Average
71%

71% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
83%

83% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
86%

86% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

98.9%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

99.4%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

98.9%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

97.8%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

97.3%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

New England Hospice Ii, Llc's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

75.5% of New England Hospice Ii, Llc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

95.1%

Natl: 89.5%

62th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

12.6

Natl: 13.4

54th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

7.6%

Natl: 9.2%

46th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

11.9%

Natl: 55.4%

5th pctl

Early Live Discharges

Patients discharged alive within 3 days

7.4%

Natl: 7.2%

57th pctl

Late Live Discharges

Patients discharged alive after enrollment

53.7%

Natl: 40%

87th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

2.1%

Natl: 8%

23th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

2.1%

Natl: 2.3%

64th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$15,814

Natl: $16,971

38th pctl

Patient Population

Primary diagnoses of hospice patients

New England Hospice Ii, Llc's patient population is primarily composed of individuals with dementia (29%), followed by other conditions (25%), stroke (16%), cancer (13%), cardiovascular disease (12%), respiratory disease (7%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.

Dementia29%
Other Conditions25%
Stroke16%
Cancer13%
Cardiovascular Disease12%
Respiratory Disease7%

Care Settings

Where hospice care is delivered

New England Hospice Ii, Llc delivers 1% of its care in patients' homes, with 85% in skilled nursing settings, 14% in assisted living settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 107 patients per day.

Skilled Nursing

85%

Assisted Living

14%

Patient's Home

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About New England Hospice Ii, Llc

What is the CMS rating for New England Hospice Ii, Llc?

New England Hospice Ii, Llc has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does New England Hospice Ii, Llc primarily treat?

New England Hospice Ii, Llc's patient population includes dementia (29%), other conditions (25%), stroke (16%), cancer (13%), cardiovascular disease (12%), respiratory disease (7%). This reflects the hospice's experience managing these conditions.

Where does New England Hospice Ii, Llc provide care?

New England Hospice Ii, Llc provides care in skilled nursing (85%), assisted living (14%), patient's home (1%).

How large is New England Hospice Ii, Llc?

New England Hospice Ii, Llc serves an average of 107 patients per day and covers 100 ZIP codes in its service area.

How many doctors are affiliated with New England Hospice Ii, Llc?

19 physicians are affiliated with New England Hospice Ii, Llc.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·