About Mountain Valley Hospice & Palliative Care
Hospice overview and quality summary
Mountain Valley Hospice & Palliative Care is a nonprofit hospice care provider in Gloversville, NY, serving patients and families in Fulton County and the surrounding area. Medicare certified since 1988, Mountain Valley Hospice & Palliative Care has provided 38 years of end-of-life and palliative care to the community.
Mountain Valley Hospice & Palliative Care serves an average of 29 patients per day, covering 49 ZIP codes across its service area. 76% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Mountain Valley Hospice & Palliative Care has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 14 physicians are affiliated with this hospice.
When choosing hospice care in Gloversville, NY, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Mountain Valley Hospice & Palliative Care has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Mountain Valley Hospice & Palliative Care among the higher-rated hospice providers serving families in Gloversville, NY.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
78% of caregivers gave Mountain Valley Hospice & Palliative Care a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
83% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
76% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
79% of caregivers gave Mountain Valley Hospice & Palliative Care a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
81% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
91% of caregivers gave Mountain Valley Hospice & Palliative Care a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.4%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
89.3%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.2%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
99.1%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
88.1%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Mountain Valley Hospice & Palliative Care's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
38.7% of Mountain Valley Hospice & Palliative Care's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.
Visits Near Death
Patients with visits in last 3 days of life
82.5%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
9.4
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
4.7%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
73.4%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
7.5%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
18.9%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
1.9%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.4%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$6,496
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Mountain Valley Hospice & Palliative Care's patient population is primarily composed of individuals with cancer (39%), followed by other conditions (17%), cardiovascular disease (15%), dementia (15%), respiratory disease (12%), stroke (4%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
Mountain Valley Hospice & Palliative Care delivers 76% of its care in patients' homes, with 8% in skilled nursing settings, 1% in hospital settings. The hospice serves an average of 29 patients per day.
Patient's Home
Skilled Nursing
Hospital
Doctors at Mountain Valley Hospice & Palliative Care
14 affiliated physicians
Dr. Wafia Sarwer, MD
Family Practice
Dr. Akber Hassam, MD
Internal Medicine
Dr. George Weis, DO
Family Practice
Dr. Michael Hardies, MD
Internal Medicine
Dr. William Mayer, MD
Family Practice
Dr. Kenneth Riley, DO
Family Practice
Dr. Bryan Kurtz, MD
Emergency Medicine
Dr. Walter Cummings, DO
Family Practice
Dr. Clara Shnaidman, MD
Internal Medicine
Dr. Arunmozhi Dominic, MD
Internal Medicine
Dr. Kevin Cope, MD
Family Practice
Dr. Michael Sheridan, DO
Family Practice
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Reviews and ratings from patients
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Frequently Asked Questions
About Mountain Valley Hospice & Palliative Care
What is the CMS rating for Mountain Valley Hospice & Palliative Care?
Mountain Valley Hospice & Palliative Care has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Mountain Valley Hospice & Palliative Care primarily treat?
Mountain Valley Hospice & Palliative Care's patient population includes cancer (39%), other conditions (17%), cardiovascular disease (15%), dementia (15%), respiratory disease (12%), stroke (4%). This reflects the hospice's experience managing these conditions.
Where does Mountain Valley Hospice & Palliative Care provide care?
Mountain Valley Hospice & Palliative Care provides care in patient's home (76%), skilled nursing (8%), hospital (1%).
How large is Mountain Valley Hospice & Palliative Care?
Mountain Valley Hospice & Palliative Care serves an average of 29 patients per day and covers 49 ZIP codes in its service area.
How many doctors are affiliated with Mountain Valley Hospice & Palliative Care?
14 physicians are affiliated with Mountain Valley Hospice & Palliative Care.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·