About Mayo Clinic Hs Southwest Wisconsin Hospice
Hospice overview and quality summary
Mayo Clinic Hs Southwest Wisconsin Hospice is a nonprofit hospice care provider in La Crosse, WI, serving patients and families in La Crosse County and the surrounding area. Medicare certified since 1986, Mayo Clinic Hs Southwest Wisconsin Hospice has provided 40 years of end-of-life and palliative care to the community.
Mayo Clinic Hs Southwest Wisconsin Hospice serves an average of 53 patients per day, covering 43 ZIP codes across its service area. 60% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Mayo Clinic Hs Southwest Wisconsin Hospice has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in La Crosse, WI, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Mayo Clinic Hs Southwest Wisconsin Hospice has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Mayo Clinic Hs Southwest Wisconsin Hospice among the higher-rated hospice providers serving families in La Crosse, WI.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
92% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
95% of caregivers gave Mayo Clinic Hs Southwest Wisconsin Hospice a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
78% of caregivers gave Mayo Clinic Hs Southwest Wisconsin Hospice a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
86% of caregivers gave Mayo Clinic Hs Southwest Wisconsin Hospice a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
78% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
81% of caregivers gave Mayo Clinic Hs Southwest Wisconsin Hospice a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
86% of caregivers gave Mayo Clinic Hs Southwest Wisconsin Hospice a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
90% of caregivers gave Mayo Clinic Hs Southwest Wisconsin Hospice a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
100.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Mayo Clinic Hs Southwest Wisconsin Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
83.9% of Mayo Clinic Hs Southwest Wisconsin Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
97.3%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
15.3
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
6.2%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
57.6%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
2.7%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
35.1%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
2.7%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.1%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$13,183
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Mayo Clinic Hs Southwest Wisconsin Hospice's patient population is primarily composed of individuals with cardiovascular disease (33%), followed by cancer (31%), stroke (13%), other conditions (12%), respiratory disease (7%), dementia (6%). Heart failure is one of the leading diagnoses for hospice admission nationwide, and a high proportion of cardiac patients is typical of most hospice programs.
Care Settings
Where hospice care is delivered
Mayo Clinic Hs Southwest Wisconsin Hospice delivers 60% of its care in patients' homes, with 20% in skilled nursing settings, 18% in assisted living settings, 1% in hospital settings. The hospice serves an average of 53 patients per day.
Patient's Home
Skilled Nursing
Assisted Living
Hospital
Doctors at Mayo Clinic Hs Southwest Wisconsin Hospice
20 affiliated physicians
Dr. Michael Loebertman, MD
Family Practice
Dr. Craig Bennett, MD
Family Practice
Dr. Adam Skemp, DO
Internal Medicine
Dr. Travis Wright, DO
Internal Medicine
Dr. Brian Woody, MD
Family Practice
Dr. Elizabeth Cogbill, MD
Geriatric Medicine
Dr. Edward Malone, MD
Family Practice
Dr. Jessica Sosso, MD
Family Practice
Dr. Benjamin Dilger, MD
Family Practice
Dr. Paulo Guimaraes, MD
Internal Medicine
Dr. Richard Rogge, MD
Family Practice
Dr. Abigail Deyo, MD
Internal Medicine
+ 8 more physicians
Dr. Paul Molling
Family Practice
Dr. Derrick Woodward, MD
Family Practice
Dr. Zachary Meyer, MD
Family Practice
Dr. Peter Franta, MD
Family Practice
Dr. Mary Bassing, MD
Geriatric Medicine
Dr. Tracy Warsing, MD
Family Practice
Dr. Martin Erlandson, DO
Family Practice
Dr. Mark Beahm, MD
Family Practice
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Mayo Clinic Hs Southwest Wisconsin Hospice
What is the CMS rating for Mayo Clinic Hs Southwest Wisconsin Hospice?
Mayo Clinic Hs Southwest Wisconsin Hospice has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Mayo Clinic Hs Southwest Wisconsin Hospice primarily treat?
Mayo Clinic Hs Southwest Wisconsin Hospice's patient population includes cardiovascular disease (33%), cancer (31%), stroke (13%), other conditions (12%), respiratory disease (7%), dementia (6%). This reflects the hospice's experience managing these conditions.
Where does Mayo Clinic Hs Southwest Wisconsin Hospice provide care?
Mayo Clinic Hs Southwest Wisconsin Hospice provides care in patient's home (60%), skilled nursing (20%), assisted living (18%), hospital (1%).
How large is Mayo Clinic Hs Southwest Wisconsin Hospice?
Mayo Clinic Hs Southwest Wisconsin Hospice serves an average of 53 patients per day and covers 43 ZIP codes in its service area.
How many doctors are affiliated with Mayo Clinic Hs Southwest Wisconsin Hospice?
20 physicians are affiliated with Mayo Clinic Hs Southwest Wisconsin Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·