About Crossing Rivers Health Hospice
Hospice overview and quality summary
Crossing Rivers Health Hospice is a nonprofit hospice care provider in Prairie Du Chien, WI, serving patients and families in Crawford County and the surrounding area. Medicare certified since 1987, Crossing Rivers Health Hospice has provided 39 years of end-of-life and palliative care to the community.
Crossing Rivers Health Hospice serves an average of 15 patients per day, covering 29 ZIP codes across its service area. 61% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Crossing Rivers Health Hospice has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 1 physicians are affiliated with this hospice.
When choosing hospice care in Prairie Du Chien, WI, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Crossing Rivers Health Hospice has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Crossing Rivers Health Hospice among the higher-rated hospice providers serving families in Prairie Du Chien, WI.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
96% of caregivers gave Crossing Rivers Health Hospice a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
97% of caregivers gave Crossing Rivers Health Hospice a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
70% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
90% of caregivers gave Crossing Rivers Health Hospice a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
87% of caregivers gave Crossing Rivers Health Hospice a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
81% of caregivers gave Crossing Rivers Health Hospice a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
93% of caregivers gave Crossing Rivers Health Hospice a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
91% of caregivers gave Crossing Rivers Health Hospice a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
98.6%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
93.2%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
98.6%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
97.3%
Natl: 97.4%
Composite Process Score
Composite measure of all hospice care process quality measures
90.5%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Crossing Rivers Health Hospice's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
65.0% of Crossing Rivers Health Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
71%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
15.4
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
7.8%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
40%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
0%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
35.3%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
5.9%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.5%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$10,844
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Crossing Rivers Health Hospice's patient population is primarily composed of individuals with cancer (33%), followed by cardiovascular disease (25%), other conditions (18%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
Crossing Rivers Health Hospice delivers 61% of its care in patients' homes, with 26% in assisted living settings, 11% in nursing facility settings, 2% in hospital settings. The hospice serves an average of 15 patients per day.
Patient's Home
Assisted Living
Nursing Facility
Hospital
Patient Reviews
Reviews and ratings from patients
Loading reviews...
Manage This Hospice Profile
Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.
Claim & Manage ProfileOther Hospice Providers Nearby
Hospice care in WI
Grant County Hospice
Government · 22 mi away
111 S Jefferson St Floor 2, Lancaster, WI 53813
(608) 723-6416
Upland Hills Hospice
Non-Profit · 45 mi away
218 E Swayne St Suite 100, Dodgeville, WI 53533
(608) 930-7210
Gundersen Lutheran Medical Center
Other · 53 mi away
333 Front St N, La Crosse, WI 54601
(608) 775-8435
Mayo Clinic Hs Southwest Wisconsin Hospice
Non-Profit · 53 mi away
700 West Ave South, La Crosse, WI 54601
(608) 392-9790
Hospice Touch
Non-Profit · 70 mi away
601 Straw St, Tomah, WI 54660
(608) 374-0250
Ssm Health At Home Hospice
Non-Profit · 74 mi away
1600 Jefferson St Suite 101, Baraboo, WI 53913
(877) 356-4514
Find Hospice Care in Nearby Cities
Browse hospice providers in surrounding areas
Frequently Asked Questions
About Crossing Rivers Health Hospice
What is the CMS rating for Crossing Rivers Health Hospice?
Crossing Rivers Health Hospice has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Crossing Rivers Health Hospice primarily treat?
Crossing Rivers Health Hospice's patient population includes cancer (33%), cardiovascular disease (25%), other conditions (18%). This reflects the hospice's experience managing these conditions.
Where does Crossing Rivers Health Hospice provide care?
Crossing Rivers Health Hospice provides care in patient's home (61%), assisted living (26%), nursing facility (11%), hospital (2%).
How large is Crossing Rivers Health Hospice?
Crossing Rivers Health Hospice serves an average of 15 patients per day and covers 29 ZIP codes in its service area.
How many doctors are affiliated with Crossing Rivers Health Hospice?
1 physicians are affiliated with Crossing Rivers Health Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·