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Hospice Care

Kaiser Foundation Hospital Hospice-oakland

Very Good4-Star CMS Rating

4501 Broadway, 1st Floor, Oakland, CA 94611

Non-Profit
37 Years Certified
72 Patients/Day

Contact Kaiser Foundation Hospital

(510) 752-6390Get Directions

4501 Broadway, 1st Floor
Oakland, CA 94611

About Kaiser Foundation Hospital Hospice-oakland

Hospice overview and quality summary

Kaiser Foundation Hospital Hospice-oakland is a nonprofit hospice care provider in Oakland, CA, serving patients and families in Alameda County and the surrounding area. Medicare certified since 1989, Kaiser Foundation Hospital Hospice-oakland has provided 37 years of end-of-life and palliative care to the community.

Kaiser Foundation Hospital Hospice-oakland serves an average of 72 patients per day, covering 43 ZIP codes across its service area. 71% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Kaiser Foundation Hospital Hospice-oakland has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 3 physicians are affiliated with this hospice.

When choosing hospice care in Oakland, CA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating4/5 Stars
OwnershipNon-Profit
Certified Since1989
CountyAlameda
Avg Daily Census72 patients
Service Area43 ZIP codes
HCI Score10/10
Affiliated Doctors3

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

4of 5

Very Good

CMS CAHPS Hospice Star Rating

Kaiser Foundation Hospital Hospice-oakland has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Kaiser Foundation Hospital Hospice-oakland among the higher-rated hospice providers serving families in Oakland, CA.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
89%

89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
91%

91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
76%

76% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Above Average
85%

85% of caregivers gave Kaiser Foundation Hospital Hospice-oakland a top rating for team communication, above the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
71%

71% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
77%

77% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
83%

83% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
86%

86% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

100.0%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Kaiser Foundation Hospital Hospice-oakland's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

45.9% of Kaiser Foundation Hospital Hospice-oakland's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.

Visits Near Death

Patients with visits in last 3 days of life

86.6%

Natl: 89.5%

22th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

16

Natl: 13.4

82th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

8.5%

Natl: 9.2%

57th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

51.5%

Natl: 55.4%

48th pctl

Early Live Discharges

Patients discharged alive within 3 days

6.1%

Natl: 7.2%

48th pctl

Late Live Discharges

Patients discharged alive after enrollment

30.3%

Natl: 40%

32th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

0%

Natl: 8%

19th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$20,943

Natl: $16,971

65th pctl

Patient Population

Primary diagnoses of hospice patients

Kaiser Foundation Hospital Hospice-oakland's patient population is primarily composed of individuals with cancer (46%), followed by dementia (19%), other conditions (15%), cardiovascular disease (9%), stroke (8%), respiratory disease (6%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.

Cancer46%
Dementia19%
Other Conditions15%
Cardiovascular Disease9%
Stroke8%
Respiratory Disease6%

Care Settings

Where hospice care is delivered

Kaiser Foundation Hospital Hospice-oakland delivers 71% of its care in patients' homes, with 22% in assisted living settings, 4% in nursing facility settings, 1% in inpatient hospice settings, 1% in skilled nursing settings. The hospice serves an average of 72 patients per day.

Patient's Home

71%

Assisted Living

22%

Nursing Facility

4%

Inpatient Hospice

1%

Skilled Nursing

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Kaiser Foundation Hospital Hospice-oakland

What is the CMS rating for Kaiser Foundation Hospital Hospice-oakland?

Kaiser Foundation Hospital Hospice-oakland has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Kaiser Foundation Hospital Hospice-oakland primarily treat?

Kaiser Foundation Hospital Hospice-oakland's patient population includes cancer (46%), dementia (19%), other conditions (15%), cardiovascular disease (9%), stroke (8%), respiratory disease (6%). This reflects the hospice's experience managing these conditions.

Where does Kaiser Foundation Hospital Hospice-oakland provide care?

Kaiser Foundation Hospital Hospice-oakland provides care in patient's home (71%), assisted living (22%), nursing facility (4%), inpatient hospice (1%), skilled nursing (1%).

How large is Kaiser Foundation Hospital Hospice-oakland?

Kaiser Foundation Hospital Hospice-oakland serves an average of 72 patients per day and covers 43 ZIP codes in its service area.

How many doctors are affiliated with Kaiser Foundation Hospital Hospice-oakland?

3 physicians are affiliated with Kaiser Foundation Hospital Hospice-oakland.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·