About Ace Home Health Care & Hospice, Inc
Hospice overview and quality summary
Ace Home Health Care & Hospice, Inc is a for-profit hospice care provider in Orinda, CA, serving patients and families in Contra Costa County and the surrounding area. Medicare certified since 2012, Ace Home Health Care & Hospice, Inc has provided 14 years of end-of-life and palliative care to the community.
Ace Home Health Care & Hospice, Inc serves an average of 64 patients per day, covering 114 ZIP codes across its service area. 71% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency.
When choosing hospice care in Orinda, CA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
85% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
87% of caregivers gave a top rating for treated with respect, below the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
71% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
75% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
69% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
81% of caregivers gave Ace Home Health Care & Hospice, Inc a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
78% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
70% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.7%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
96.1%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
99.2%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Ace Home Health Care & Hospice, Inc's Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
18.9% of Ace Home Health Care & Hospice, Inc's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.
Visits Near Death
Patients with visits in last 3 days of life
92.1%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
23.4
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
8.1%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
32.5%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
14.4%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
38.1%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
5.1%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0.8%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$18,259
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Ace Home Health Care & Hospice, Inc's patient population is primarily composed of individuals with dementia (32%), followed by cancer (30%), cardiovascular disease (17%), other conditions (8%), respiratory disease (7%), stroke (7%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Ace Home Health Care & Hospice, Inc delivers 71% of its care in patients' homes, with 15% in skilled nursing settings, 14% in assisted living settings. The hospice serves an average of 64 patients per day.
Patient's Home
Skilled Nursing
Assisted Living
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Ace Home Health Care & Hospice, Inc
What is the CMS rating for Ace Home Health Care & Hospice, Inc?
Ace Home Health Care & Hospice, Inc does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Ace Home Health Care & Hospice, Inc primarily treat?
Ace Home Health Care & Hospice, Inc's patient population includes dementia (32%), cancer (30%), cardiovascular disease (17%), other conditions (8%), respiratory disease (7%), stroke (7%). This reflects the hospice's experience managing these conditions.
Where does Ace Home Health Care & Hospice, Inc provide care?
Ace Home Health Care & Hospice, Inc provides care in patient's home (71%), skilled nursing (15%), assisted living (14%).
How large is Ace Home Health Care & Hospice, Inc?
Ace Home Health Care & Hospice, Inc serves an average of 64 patients per day and covers 114 ZIP codes in its service area.
How many doctors are affiliated with Ace Home Health Care & Hospice, Inc?
Affiliated physician data is not currently available for Ace Home Health Care & Hospice, Inc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·