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Hospice Care

Sutter Visiting Nurse Association And Hospice

Average3-Star CMS Rating

1025 Atlantic Ave, Suite 100a, Alameda, CA 94501

For-Profit
37 Years Certified
252 Patients/Day

Contact Sutter Visiting Nurse

(510) 263-0900Get Directions

1025 Atlantic Ave, Suite 100a
Alameda, CA 94501

About Sutter Visiting Nurse Association And Hospice

Hospice overview and quality summary

Sutter Visiting Nurse Association And Hospice is a for-profit hospice care provider in Alameda, CA, serving patients and families in Alameda County and the surrounding area. Medicare certified since 1989, Sutter Visiting Nurse Association And Hospice has provided 37 years of end-of-life and palliative care to the community.

Sutter Visiting Nurse Association And Hospice serves an average of 252 patients per day, covering 106 ZIP codes across its service area. 54% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Sutter Visiting Nurse Association And Hospice a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 9 physicians are affiliated with this hospice.

When choosing hospice care in Alameda, CA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipFor-Profit
Certified Since1989
CountyAlameda
Avg Daily Census252 patients
Service Area106 ZIP codes
HCI Score10/10
Affiliated Doctors9

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Sutter Visiting Nurse Association And Hospice has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Alameda, CA compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
88%

88% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Below Average
87%

87% of caregivers gave a top rating for treated with respect, below the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
70%

70% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
80%

80% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
72%

72% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
75%

75% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
78%

78% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
82%

82% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.9%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

99.9%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.9%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

99.8%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Sutter Visiting Nurse Association And Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

52.5% of Sutter Visiting Nurse Association And Hospice's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.

Visits Near Death

Patients with visits in last 3 days of life

88.8%

Natl: 89.5%

28th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

13.6

Natl: 13.4

64th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

9.7%

Natl: 9.2%

67th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

58%

Natl: 55.4%

58th pctl

Early Live Discharges

Patients discharged alive within 3 days

9.9%

Natl: 7.2%

73th pctl

Late Live Discharges

Patients discharged alive after enrollment

40.1%

Natl: 40%

60th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

9.6%

Natl: 8%

62th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

2.5%

Natl: 2.3%

69th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.4%

Natl: 0.6%

81th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$21,820

Natl: $16,971

70th pctl

Patient Population

Primary diagnoses of hospice patients

Sutter Visiting Nurse Association And Hospice's patient population is primarily composed of individuals with stroke (32%), followed by cancer (24%), dementia (16%), cardiovascular disease (13%), other conditions (12%), respiratory disease (8%).

Stroke32%
Cancer24%
Dementia16%
Cardiovascular Disease13%
Other Conditions12%
Respiratory Disease8%

Care Settings

Where hospice care is delivered

Sutter Visiting Nurse Association And Hospice delivers 54% of its care in patients' homes, with 30% in assisted living settings, 16% in skilled nursing settings. The hospice serves an average of 252 patients per day.

Patient's Home

54%

Assisted Living

30%

Skilled Nursing

16%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Sutter Visiting Nurse Association And Hospice

What is the CMS rating for Sutter Visiting Nurse Association And Hospice?

Sutter Visiting Nurse Association And Hospice has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Sutter Visiting Nurse Association And Hospice primarily treat?

Sutter Visiting Nurse Association And Hospice's patient population includes stroke (32%), cancer (24%), dementia (16%), cardiovascular disease (13%), other conditions (12%), respiratory disease (8%). This reflects the hospice's experience managing these conditions.

Where does Sutter Visiting Nurse Association And Hospice provide care?

Sutter Visiting Nurse Association And Hospice provides care in patient's home (54%), assisted living (30%), skilled nursing (16%).

How large is Sutter Visiting Nurse Association And Hospice?

Sutter Visiting Nurse Association And Hospice serves an average of 252 patients per day and covers 106 ZIP codes in its service area.

How many doctors are affiliated with Sutter Visiting Nurse Association And Hospice?

9 physicians are affiliated with Sutter Visiting Nurse Association And Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·