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Hospice Care

Interim Hospice Of West Texas

Average3-Star CMS Rating

3305 101 Street Ste 100, Lubbock, TX 79423

For-Profit
19 Years Certified
606 Patients/Day

Contact Interim Hospice Of

(806) 791-0043Get Directions

3305 101 Street Ste 100
Lubbock, TX 79423

About Interim Hospice Of West Texas

Hospice overview and quality summary

Interim Hospice Of West Texas is a for-profit hospice care provider in Lubbock, TX, serving patients and families in Lubbock County and the surrounding area. Medicare certified since 2007, Interim Hospice Of West Texas has provided 19 years of end-of-life and palliative care to the community.

Interim Hospice Of West Texas serves an average of 606 patients per day, covering 201 ZIP codes across its service area. 45% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Interim Hospice Of West Texas a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.

When choosing hospice care in Lubbock, TX, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipFor-Profit
Certified Since2007
CountyLubbock
Avg Daily Census606 patients
Service Area201 ZIP codes
HCI Score9/10
Affiliated Doctors20

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Interim Hospice Of West Texas has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Lubbock, TX compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Below Average
86%

86% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
89%

89% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
71%

71% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
76%

76% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
74%

74% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
73%

73% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
76%

76% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
78%

78% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

99.9%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

99.8%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

99.9%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Interim Hospice Of West Texas's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

62.7% of Interim Hospice Of West Texas's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

92%

Natl: 89.5%

40th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

8.5

Natl: 13.4

12th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

7.1%

Natl: 9.2%

40th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

68.2%

Natl: 55.4%

71th pctl

Early Live Discharges

Patients discharged alive within 3 days

7.8%

Natl: 7.2%

60th pctl

Late Live Discharges

Patients discharged alive after enrollment

38.1%

Natl: 40%

54th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

22.2%

Natl: 8%

95th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

3.1%

Natl: 2.3%

76th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$23,959

Natl: $16,971

78th pctl

Patient Population

Primary diagnoses of hospice patients

Interim Hospice Of West Texas's patient population is primarily composed of individuals with cardiovascular disease (29%), followed by dementia (25%), other conditions (15%), cancer (13%), respiratory disease (12%), stroke (7%).

Cardiovascular Disease29%
Dementia25%
Other Conditions15%
Cancer13%
Respiratory Disease12%
Stroke7%

Care Settings

Where hospice care is delivered

Interim Hospice Of West Texas delivers 45% of its care in patients' homes, with 35% in nursing facility settings, 20% in assisted living settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 606 patients per day.

Patient's Home

45%

Nursing Facility

35%

Assisted Living

20%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Interim Hospice Of West Texas

What is the CMS rating for Interim Hospice Of West Texas?

Interim Hospice Of West Texas has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Interim Hospice Of West Texas primarily treat?

Interim Hospice Of West Texas's patient population includes cardiovascular disease (29%), dementia (25%), other conditions (15%), cancer (13%), respiratory disease (12%), stroke (7%). This reflects the hospice's experience managing these conditions.

Where does Interim Hospice Of West Texas provide care?

Interim Hospice Of West Texas provides care in patient's home (45%), nursing facility (35%), assisted living (20%).

How large is Interim Hospice Of West Texas?

Interim Hospice Of West Texas serves an average of 606 patients per day and covers 201 ZIP codes in its service area.

How many doctors are affiliated with Interim Hospice Of West Texas?

20 physicians are affiliated with Interim Hospice Of West Texas.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·