About Direct Health Care Inc
Hospice overview and quality summary
Direct Health Care Inc is a for-profit hospice care provider in Lubbock, TX, serving patients and families in Lubbock County and the surrounding area. Medicare certified since 2011, Direct Health Care Inc has provided 15 years of end-of-life and palliative care to the community.
Direct Health Care Inc serves an average of 12 patients per day, covering 18 ZIP codes across its service area. 57% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency. 1 physicians are affiliated with this hospice.
When choosing hospice care in Lubbock, TX, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
96.6%
Natl: 97.4%
Composite Process Score
Composite measure of all hospice care process quality measures
62.1%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Direct Health Care Inc's Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
78.0% of Direct Health Care Inc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
98.1%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
11.2
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
5.9%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
26.3%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
11.1%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
22.2%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
0%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
22.2%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$18,603
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Direct Health Care Inc's patient population is primarily composed of individuals with dementia (33%), followed by other conditions (29%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Direct Health Care Inc delivers 57% of its care in patients' homes, with 33% in assisted living settings, 10% in nursing facility settings. The hospice serves an average of 12 patients per day.
Patient's Home
Assisted Living
Nursing Facility
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Direct Health Care Inc
What is the CMS rating for Direct Health Care Inc?
Direct Health Care Inc does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Direct Health Care Inc primarily treat?
Direct Health Care Inc's patient population includes dementia (33%), other conditions (29%). This reflects the hospice's experience managing these conditions.
Where does Direct Health Care Inc provide care?
Direct Health Care Inc provides care in patient's home (57%), assisted living (33%), nursing facility (10%).
How large is Direct Health Care Inc?
Direct Health Care Inc serves an average of 12 patients per day and covers 18 ZIP codes in its service area.
How many doctors are affiliated with Direct Health Care Inc?
1 physicians are affiliated with Direct Health Care Inc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·