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Hospice Care

Hospice Of Gaston County, Inc

Excellent5-Star CMS Rating

258 E Garrison Blvd, Watertown Place, Gastonia, NC 28054

Non-Profit
38 Years Certified
129 Patients/Day

Contact Hospice Of Gaston

(704) 861-8405Get Directions

258 E Garrison Blvd, Watertown Place
Gastonia, NC 28054

About Hospice Of Gaston County, Inc

Hospice overview and quality summary

Hospice Of Gaston County, Inc is a nonprofit hospice care provider in Gastonia, NC, serving patients and families in Gaston County and the surrounding area. Medicare certified since 1988, Hospice Of Gaston County, Inc has provided 38 years of end-of-life and palliative care to the community.

Hospice Of Gaston County, Inc serves an average of 129 patients per day, covering 39 ZIP codes across its service area. 59% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Hospice Of Gaston County, Inc has earned a 5-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.

When choosing hospice care in Gastonia, NC, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating5/5 Stars
OwnershipNon-Profit
Certified Since1988
CountyGaston
Avg Daily Census129 patients
Service Area39 ZIP codes
HCI Score9/10
Affiliated Doctors20

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

5of 5

Excellent

CMS CAHPS Hospice Star Rating

Hospice Of Gaston County, Inc has earned a 5-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Hospice Of Gaston County, Inc among the higher-rated hospice providers serving families in Gastonia, NC.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Above Average
93%

93% of caregivers gave Hospice Of Gaston County, Inc a top rating for emotional & spiritual support, above the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Above Average
94%

94% of caregivers gave Hospice Of Gaston County, Inc a top rating for treated with respect, above the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Above Average
80%

80% of caregivers gave Hospice Of Gaston County, Inc a top rating for help with symptoms, above the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Above Average
86%

86% of caregivers gave Hospice Of Gaston County, Inc a top rating for team communication, above the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
86%

86% of caregivers gave Hospice Of Gaston County, Inc a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
81%

81% of caregivers gave Hospice Of Gaston County, Inc a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
89%

89% of caregivers gave Hospice Of Gaston County, Inc a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
92%

92% of caregivers gave Hospice Of Gaston County, Inc a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

96.6%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

99.3%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.4%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

97.8%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

94.6%

Natl: 93.2%

Average

Composite Process Score

Composite measure of all hospice care process quality measures

93.5%

Natl: 91.6%

Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Hospice Of Gaston County, Inc's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

32.7% of Hospice Of Gaston County, Inc's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.

Visits Near Death

Patients with visits in last 3 days of life

88.6%

Natl: 89.5%

27th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

11.3

Natl: 13.4

39th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

6.5%

Natl: 9.2%

32th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

57.4%

Natl: 55.4%

57th pctl

Early Live Discharges

Patients discharged alive within 3 days

17.1%

Natl: 7.2%

95th pctl

Late Live Discharges

Patients discharged alive after enrollment

18.4%

Natl: 40%

11th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

1.3%

Natl: 8%

20th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

2.4%

Natl: 0.6%

95th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$13,106

Natl: $16,971

23th pctl

Patient Population

Primary diagnoses of hospice patients

Hospice Of Gaston County, Inc's patient population is primarily composed of individuals with cancer (29%), followed by dementia (17%), other conditions (17%), cardiovascular disease (16%), stroke (12%), respiratory disease (10%).

Cancer29%
Dementia17%
Other Conditions17%
Cardiovascular Disease16%
Stroke12%
Respiratory Disease10%

Care Settings

Where hospice care is delivered

Hospice Of Gaston County, Inc delivers 59% of its care in patients' homes, with 17% in assisted living settings, 15% in nursing facility settings, 4% in inpatient hospice settings, 3% in skilled nursing settings. The hospice serves an average of 129 patients per day.

Patient's Home

59%

Assisted Living

17%

Nursing Facility

15%

Inpatient Hospice

4%

Skilled Nursing

3%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Hospice Of Gaston County, Inc

What is the CMS rating for Hospice Of Gaston County, Inc?

Hospice Of Gaston County, Inc has a 5-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Hospice Of Gaston County, Inc primarily treat?

Hospice Of Gaston County, Inc's patient population includes cancer (29%), dementia (17%), other conditions (17%), cardiovascular disease (16%), stroke (12%), respiratory disease (10%). This reflects the hospice's experience managing these conditions.

Where does Hospice Of Gaston County, Inc provide care?

Hospice Of Gaston County, Inc provides care in patient's home (59%), assisted living (17%), nursing facility (15%), inpatient hospice (4%), skilled nursing (3%).

How large is Hospice Of Gaston County, Inc?

Hospice Of Gaston County, Inc serves an average of 129 patients per day and covers 39 ZIP codes in its service area.

How many doctors are affiliated with Hospice Of Gaston County, Inc?

20 physicians are affiliated with Hospice Of Gaston County, Inc.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·