About Hospice Of Garrett County
Hospice overview and quality summary
Hospice Of Garrett County is an hospice care provider in Oakland, MD, serving patients and families in Garrett County and the surrounding area. Medicare certified since 1995, Hospice Of Garrett County has provided 31 years of end-of-life and palliative care to the community.
Hospice Of Garrett County serves an average of 21 patients per day, covering 11 ZIP codes across its service area. 76% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Hospice Of Garrett County has earned a 5-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency. 13 physicians are affiliated with this hospice.
When choosing hospice care in Oakland, MD, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Excellent
CMS CAHPS Hospice Star Rating
Hospice Of Garrett County has earned a 5-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Hospice Of Garrett County among the higher-rated hospice providers serving families in Oakland, MD.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
96% of caregivers gave Hospice Of Garrett County a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
98% of caregivers gave Hospice Of Garrett County a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
82% of caregivers gave Hospice Of Garrett County a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
89% of caregivers gave Hospice Of Garrett County a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
83% of caregivers gave Hospice Of Garrett County a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
82% of caregivers gave Hospice Of Garrett County a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
84% of caregivers gave Hospice Of Garrett County a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
97% of caregivers gave Hospice Of Garrett County a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
97.1%
Natl: 97.4%
Composite Process Score
Composite measure of all hospice care process quality measures
98.6%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Hospice Of Garrett County's Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
72.8% of Hospice Of Garrett County's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
96.2%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
24.6
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
2%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
13.3%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
9.1%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
50%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
4.5%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
4.5%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$8,947
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Hospice Of Garrett County's patient population is primarily composed of individuals with cancer (32%), followed by cardiovascular disease (23%), other conditions (19%), dementia (18%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
Hospice Of Garrett County delivers 76% of its care in patients' homes, with 21% in skilled nursing settings, 3% in assisted living settings. The hospice serves an average of 21 patients per day.
Patient's Home
Skilled Nursing
Assisted Living
Doctors at Hospice Of Garrett County
13 affiliated physicians
Dr. Robin Bissell, MD
General Practice
Dr. Jonathan Miller, MD
Family Practice
Dr. David Tuel, MD
Orthopedic Surgery
Dr. Richard Porter, DO
Family Practice
Dr. Paul Miller, DO
Family Practice
Dr. Luis Colon Mulero, MD
Hospitalist
Dr. Margaret Kaiser, MD
Internal Medicine
Dr. Daniel Crable, MD
Family Practice
Dr. Sotiere Savopoulos, MD
Obstetrics/gynecology
Dr. Aster Berhane, MD
General Practice
Dr. Crystal Piras, DO
Family Practice
Dr. Kevin Shannon, MD
Internal Medicine
+ 1 more physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Hospice Of Garrett County
What is the CMS rating for Hospice Of Garrett County?
Hospice Of Garrett County has a 5-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Hospice Of Garrett County primarily treat?
Hospice Of Garrett County's patient population includes cancer (32%), cardiovascular disease (23%), other conditions (19%), dementia (18%). This reflects the hospice's experience managing these conditions.
Where does Hospice Of Garrett County provide care?
Hospice Of Garrett County provides care in patient's home (76%), skilled nursing (21%), assisted living (3%).
How large is Hospice Of Garrett County?
Hospice Of Garrett County serves an average of 21 patients per day and covers 11 ZIP codes in its service area.
How many doctors are affiliated with Hospice Of Garrett County?
13 physicians are affiliated with Hospice Of Garrett County.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·