About Jewish Social Service Agency Hospice
Hospice overview and quality summary
Jewish Social Service Agency Hospice is a nonprofit hospice care provider in Rockville, MD, serving patients and families in Montgomery County and the surrounding area. Medicare certified since 1988, Jewish Social Service Agency Hospice has provided 38 years of end-of-life and palliative care to the community.
Jewish Social Service Agency Hospice serves an average of 135 patients per day, covering 45 ZIP codes across its service area. 48% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Jewish Social Service Agency Hospice holds a 2-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.
When choosing hospice care in Rockville, MD, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Below Average
CMS CAHPS Hospice Star Rating
Jewish Social Service Agency Hospice has received a 2-star quality rating from CMS, based on caregiver survey results. Families in Rockville, MD considering this hospice should review the detailed survey results below and discuss quality measures with the care team.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
86% of caregivers gave a top rating for treated with respect, below the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
67% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
75% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
65% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
66% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
75% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
83% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.9%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.3%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
94.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.3%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.2%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
98.9%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
95.1%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Jewish Social Service Agency Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
71.1% of Jewish Social Service Agency Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
92.7%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
13.9
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
13.9%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
73%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
5%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
42.4%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
3.4%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
1.5%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$12,791
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Jewish Social Service Agency Hospice's patient population is primarily composed of individuals with stroke (43%), followed by cancer (19%), dementia (14%), cardiovascular disease (12%), other conditions (10%), respiratory disease (4%).
Care Settings
Where hospice care is delivered
Jewish Social Service Agency Hospice delivers 48% of its care in patients' homes, with 46% in assisted living settings, 6% in skilled nursing settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 135 patients per day.
Patient's Home
Assisted Living
Skilled Nursing
Doctors at Jewish Social Service Agency Hospice
20 affiliated physicians
Dr. Jessica Abrams, NP
Nurse Practitioner
Dr. Joanne Kinney, MD
Internal Medicine
Dr. Narender Bharaj, MD
Internal Medicine
Dr. Suresh Gupta, MD
Internal Medicine
Dr. Pasquale Santini, MD
Internal Medicine
Dr. Sandeep Sharma, MD
Internal Medicine
Dr. Laura Brown, MD
Internal Medicine
Dr. Ramani Nokku, MD
Internal Medicine
Dr. Zoovia Aman, MD
Family Practice
Dr. Lee Pennington, MD
Internal Medicine
Dr. Mesfin Wanna, NP
Nurse Practitioner
Dr. Timothy Arling, MD
Internal Medicine
+ 8 more physicians
Dr. Christina Byam, NP
Nurse Practitioner
Dr. Elisa Gil-pires, MD
Internal Medicine
Dr. Mina Fazli, MD
Internal Medicine
Dr. Amy Schiffman, MD
General Practice
Dr. Loreto Albiol, MD
Internal Medicine
Dr. Carlos Picone, MD
Internal Medicine
Dr. Roy Fried, MD
Internal Medicine
Dr. Rezanne Khalil, MD
Geriatric Medicine
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Jewish Social Service Agency Hospice
What is the CMS rating for Jewish Social Service Agency Hospice?
Jewish Social Service Agency Hospice has a 2-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Jewish Social Service Agency Hospice primarily treat?
Jewish Social Service Agency Hospice's patient population includes stroke (43%), cancer (19%), dementia (14%), cardiovascular disease (12%), other conditions (10%), respiratory disease (4%). This reflects the hospice's experience managing these conditions.
Where does Jewish Social Service Agency Hospice provide care?
Jewish Social Service Agency Hospice provides care in patient's home (48%), assisted living (46%), skilled nursing (6%).
How large is Jewish Social Service Agency Hospice?
Jewish Social Service Agency Hospice serves an average of 135 patients per day and covers 45 ZIP codes in its service area.
How many doctors are affiliated with Jewish Social Service Agency Hospice?
20 physicians are affiliated with Jewish Social Service Agency Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·