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Hospice Care

Good Shepherd Hospice Of Mid America Inc

Very Good4-Star CMS Rating

123 West Kansas Avenue, Independence, MO 64050

For-Profit
23 Years Certified
96 Patients/Day

Contact Good Shepherd Hospice

(816) 822-2292Get Directions

123 West Kansas Avenue
Independence, MO 64050

About Good Shepherd Hospice Of Mid America Inc

Hospice overview and quality summary

Good Shepherd Hospice Of Mid America Inc is a for-profit hospice care provider in Independence, MO, serving patients and families in Jackson County and the surrounding area. Medicare certified since 2003, Good Shepherd Hospice Of Mid America Inc has provided 23 years of end-of-life and palliative care to the community.

Good Shepherd Hospice Of Mid America Inc serves an average of 96 patients per day, covering 150 ZIP codes across its service area. 41% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Good Shepherd Hospice Of Mid America Inc has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 7 physicians are affiliated with this hospice.

When choosing hospice care in Independence, MO, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating4/5 Stars
OwnershipFor-Profit
Certified Since2003
CountyJackson
Avg Daily Census96 patients
Service Area150 ZIP codes
HCI Score10/10
Affiliated Doctors7

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

4of 5

Very Good

CMS CAHPS Hospice Star Rating

Good Shepherd Hospice Of Mid America Inc has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Good Shepherd Hospice Of Mid America Inc among the higher-rated hospice providers serving families in Independence, MO.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Above Average
93%

93% of caregivers gave Good Shepherd Hospice Of Mid America Inc a top rating for emotional & spiritual support, above the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
92%

92% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
73%

73% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
79%

79% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
73%

73% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Below Average
72%

72% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
80%

80% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
87%

87% of caregivers gave Good Shepherd Hospice Of Mid America Inc a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.3%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

92.5%

Natl: 98.3%

Below Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

93.5%

Natl: 94.8%

Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

97.1%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

97.2%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

98.2%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

86.3%

Natl: 91.6%

Below Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Good Shepherd Hospice Of Mid America Inc's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

31.5% of Good Shepherd Hospice Of Mid America Inc's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.

Visits Near Death

Patients with visits in last 3 days of life

92.8%

Natl: 89.5%

45th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

15.9

Natl: 13.4

82th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

7%

Natl: 9.2%

39th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

29.6%

Natl: 55.4%

21th pctl

Early Live Discharges

Patients discharged alive within 3 days

2.3%

Natl: 7.2%

23th pctl

Late Live Discharges

Patients discharged alive after enrollment

48.1%

Natl: 40%

79th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

4.6%

Natl: 8%

36th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

1.5%

Natl: 2.3%

56th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$19,641

Natl: $16,971

59th pctl

Patient Population

Primary diagnoses of hospice patients

Good Shepherd Hospice Of Mid America Inc's patient population is primarily composed of individuals with dementia (27%), followed by cardiovascular disease (25%), cancer (18%), other conditions (14%), respiratory disease (12%), stroke (7%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.

Dementia27%
Cardiovascular Disease25%
Cancer18%
Other Conditions14%
Respiratory Disease12%
Stroke7%

Care Settings

Where hospice care is delivered

Good Shepherd Hospice Of Mid America Inc delivers 41% of its care in patients' homes, with 47% in nursing facility settings, 11% in assisted living settings, 1% in skilled nursing settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 96 patients per day.

Nursing Facility

47%

Patient's Home

41%

Assisted Living

11%

Skilled Nursing

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Good Shepherd Hospice Of Mid America Inc

What is the CMS rating for Good Shepherd Hospice Of Mid America Inc?

Good Shepherd Hospice Of Mid America Inc has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Good Shepherd Hospice Of Mid America Inc primarily treat?

Good Shepherd Hospice Of Mid America Inc's patient population includes dementia (27%), cardiovascular disease (25%), cancer (18%), other conditions (14%), respiratory disease (12%), stroke (7%). This reflects the hospice's experience managing these conditions.

Where does Good Shepherd Hospice Of Mid America Inc provide care?

Good Shepherd Hospice Of Mid America Inc provides care in nursing facility (47%), patient's home (41%), assisted living (11%), skilled nursing (1%).

How large is Good Shepherd Hospice Of Mid America Inc?

Good Shepherd Hospice Of Mid America Inc serves an average of 96 patients per day and covers 150 ZIP codes in its service area.

How many doctors are affiliated with Good Shepherd Hospice Of Mid America Inc?

7 physicians are affiliated with Good Shepherd Hospice Of Mid America Inc.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·