About Missouri Palliative & Hospice Care
Hospice overview and quality summary
Missouri Palliative & Hospice Care is a for-profit hospice care provider in Independence, MO, serving patients and families in Jackson County and the surrounding area. Medicare certified since 2019, Missouri Palliative & Hospice Care has provided 7 years of end-of-life and palliative care to the community.
Missouri Palliative & Hospice Care serves an average of 40 patients per day, covering 78 ZIP codes across its service area. 31% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Missouri Palliative & Hospice Care a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency. 1 physicians are affiliated with this hospice.
When choosing hospice care in Independence, MO, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Missouri Palliative & Hospice Care has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Independence, MO compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
92% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
73% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
80% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
77% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
69% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
78% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
80% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
96.1%
Natl: 97.4%
Composite Process Score
Composite measure of all hospice care process quality measures
98.1%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Missouri Palliative & Hospice Care's Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
45.4% of Missouri Palliative & Hospice Care's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.
Visits Near Death
Patients with visits in last 3 days of life
92.2%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
12.8
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
3%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
76.9%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
2.5%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
43.8%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
15%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$18,691
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Missouri Palliative & Hospice Care's patient population is primarily composed of individuals with dementia (32%), followed by cardiovascular disease (19%), other conditions (18%), cancer (16%), respiratory disease (10%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Missouri Palliative & Hospice Care delivers 31% of its care in patients' homes, with 49% in nursing facility settings, 11% in skilled nursing settings, 8% in assisted living settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 40 patients per day.
Nursing Facility
Patient's Home
Skilled Nursing
Assisted Living
Doctors at Missouri Palliative & Hospice Care
1 affiliated physicians
Patient Reviews
Reviews and ratings from patients
Loading reviews...
Manage This Hospice Profile
Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.
Claim & Manage ProfileOther Hospice Providers Nearby
Hospice care in MO
Three Oaks Hospice
For-Profit · < 1 mi away
4721 South Cliff Avenue, Ste 220, Independence, MO 64055
(816) 875-0420
Harbor Hospice Of Missouri, Lp
For-Profit · < 1 mi away
4911 S Arrowhead, Ste 101, Independence, MO 64055
(816) 251-4573
Missouri Palliative & Hospice Care Northwest, Llc
For-Profit · < 1 mi away
3675 S Noland Road, Suite 215c, Independence, MO 64055
(816) 505-5934
Phoenix Home Care And Hospice
For-Profit · < 1 mi away
14330 East 42nd Street South, Independence, MO 64055
(816) 373-7442
Shalom Hospice
Other · < 1 mi away
13905 E 39th Street South, Ste 104, Independence, MO 64055
(816) 272-8181
Heartland Hospice (kansas City)
Non-Profit · < 1 mi away
4731 South Cochise Drive, Suite 120, Independence, MO 64055
(816) 943-1798
Frequently Asked Questions
About Missouri Palliative & Hospice Care
What is the CMS rating for Missouri Palliative & Hospice Care?
Missouri Palliative & Hospice Care has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Missouri Palliative & Hospice Care primarily treat?
Missouri Palliative & Hospice Care's patient population includes dementia (32%), cardiovascular disease (19%), other conditions (18%), cancer (16%), respiratory disease (10%). This reflects the hospice's experience managing these conditions.
Where does Missouri Palliative & Hospice Care provide care?
Missouri Palliative & Hospice Care provides care in nursing facility (49%), patient's home (31%), skilled nursing (11%), assisted living (8%).
How large is Missouri Palliative & Hospice Care?
Missouri Palliative & Hospice Care serves an average of 40 patients per day and covers 78 ZIP codes in its service area.
How many doctors are affiliated with Missouri Palliative & Hospice Care?
1 physicians are affiliated with Missouri Palliative & Hospice Care.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·