About Delaware Hospice - North Division
Hospice overview and quality summary
Delaware Hospice - North Division is a nonprofit hospice care provider in Newark, DE, serving patients and families in New Castle County and the surrounding area. Medicare certified since 1984, Delaware Hospice - North Division has provided 42 years of end-of-life and palliative care to the community.
Delaware Hospice - North Division serves an average of 84 patients per day, covering 41 ZIP codes across its service area. 79% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Delaware Hospice - North Division a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 10 physicians are affiliated with this hospice.
When choosing hospice care in Newark, DE, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Delaware Hospice - North Division has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Newark, DE compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
85% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
88% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
70% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
80% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
74% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
74% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
78% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
80% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.8%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
99.8%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Delaware Hospice - North Division's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
64.7% of Delaware Hospice - North Division's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
94.2%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
13.4
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
10.4%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
66.1%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
5.4%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
37%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
1.1%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
1.1%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
1.5%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$16,050
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Delaware Hospice - North Division's patient population is primarily composed of individuals with cancer (43%), followed by dementia (17%), cardiovascular disease (12%), stroke (11%), other conditions (11%), respiratory disease (7%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
Delaware Hospice - North Division delivers 79% of its care in patients' homes, with 10% in skilled nursing settings, 8% in assisted living settings, 3% in inpatient hospice settings. The hospice serves an average of 84 patients per day.
Patient's Home
Skilled Nursing
Assisted Living
Inpatient Hospice
Doctors at Delaware Hospice - North Division
10 affiliated physicians
Dr. Karen Mcghee, DO
Family Practice
Dr. Matthew Debo, DO
Hospice/palliative Care
Dr. Ritu Rastogi, MD
Internal Medicine
Dr. Seema Dattani, MD
Family Practice
Dr. Jeffrey Guarino, MD
Geriatric Medicine
Dr. Brian Janney, DO
Family Practice
Dr. Robert Brus, DO
Internal Medicine
Dr. Ying Zhu, MD
Family Practice
Dr. Alan Warrington, DO
Family Practice
Dr. Andrew Himelstein, MD
Hematology/oncology
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Delaware Hospice - North Division
What is the CMS rating for Delaware Hospice - North Division?
Delaware Hospice - North Division has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Delaware Hospice - North Division primarily treat?
Delaware Hospice - North Division's patient population includes cancer (43%), dementia (17%), cardiovascular disease (12%), stroke (11%), other conditions (11%), respiratory disease (7%). This reflects the hospice's experience managing these conditions.
Where does Delaware Hospice - North Division provide care?
Delaware Hospice - North Division provides care in patient's home (79%), skilled nursing (10%), assisted living (8%), inpatient hospice (3%).
How large is Delaware Hospice - North Division?
Delaware Hospice - North Division serves an average of 84 patients per day and covers 41 ZIP codes in its service area.
How many doctors are affiliated with Delaware Hospice - North Division?
10 physicians are affiliated with Delaware Hospice - North Division.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·