About Christianacare Accentcare Hosp & Palliative Care
Hospice overview and quality summary
Christianacare Accentcare Hosp & Palliative Care is a for-profit hospice care provider in Newark, DE, serving patients and families in New Castle County and the surrounding area. Medicare certified since 2007, Christianacare Accentcare Hosp & Palliative Care has provided 19 years of end-of-life and palliative care to the community.
Christianacare Accentcare Hosp & Palliative Care serves an average of 462 patients per day, covering 87 ZIP codes across its service area. 68% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Christianacare Accentcare Hosp & Palliative Care holds a 2-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 10 physicians are affiliated with this hospice.
When choosing hospice care in Newark, DE, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Below Average
CMS CAHPS Hospice Star Rating
Christianacare Accentcare Hosp & Palliative Care has received a 2-star quality rating from CMS, based on caregiver survey results. Families in Newark, DE considering this hospice should review the detailed survey results below and discuss quality measures with the care team.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
85% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
86% of caregivers gave a top rating for treated with respect, below the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
71% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
77% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
71% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
71% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
76% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
78% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.9%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.8%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.9%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
99.8%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
99.7%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Christianacare Accentcare Hosp & Palliative Care's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
59.9% of Christianacare Accentcare Hosp & Palliative Care's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
95.5%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
9.4
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
7.1%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
67.8%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
10.3%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
43.9%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
3.9%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0.9%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
5.7%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$14,820
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Christianacare Accentcare Hosp & Palliative Care's patient population is primarily composed of individuals with stroke (27%), followed by cancer (25%), other conditions (20%), cardiovascular disease (17%), respiratory disease (8%), dementia (5%).
Care Settings
Where hospice care is delivered
Christianacare Accentcare Hosp & Palliative Care delivers 68% of its care in patients' homes, with 15% in nursing facility settings, 11% in assisted living settings, 4% in inpatient hospice settings, 2% in hospital settings. The hospice serves an average of 462 patients per day.
Patient's Home
Nursing Facility
Assisted Living
Inpatient Hospice
Hospital
Doctors at Christianacare Accentcare Hosp & Palliative Care
10 affiliated physicians
Dr. Melissa Morgan-gouveia, MD
Geriatric Medicine
Dr. Vivek Reddy, MD
Internal Medicine
Dr. Dyanne Westerberg, DO
Family Practice
Dr. Brian Blazovic, MD
Family Practice
Dr. Dean Debroekert, MD
Family Practice
Dr. Abimbola Olowo, MD
Internal Medicine
Dr. Dino Ramzi, MD
Family Practice
Dr. Ina Li, MD
Family Practice
Dr. Jeffrey Guarino, MD
Geriatric Medicine
Dr. Vinal Jain, MD
Internal Medicine
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Reviews and ratings from patients
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Frequently Asked Questions
About Christianacare Accentcare Hosp & Palliative Care
What is the CMS rating for Christianacare Accentcare Hosp & Palliative Care?
Christianacare Accentcare Hosp & Palliative Care has a 2-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Christianacare Accentcare Hosp & Palliative Care primarily treat?
Christianacare Accentcare Hosp & Palliative Care's patient population includes stroke (27%), cancer (25%), other conditions (20%), cardiovascular disease (17%), respiratory disease (8%), dementia (5%). This reflects the hospice's experience managing these conditions.
Where does Christianacare Accentcare Hosp & Palliative Care provide care?
Christianacare Accentcare Hosp & Palliative Care provides care in patient's home (68%), nursing facility (15%), assisted living (11%), inpatient hospice (4%), hospital (2%).
How large is Christianacare Accentcare Hosp & Palliative Care?
Christianacare Accentcare Hosp & Palliative Care serves an average of 462 patients per day and covers 87 ZIP codes in its service area.
How many doctors are affiliated with Christianacare Accentcare Hosp & Palliative Care?
10 physicians are affiliated with Christianacare Accentcare Hosp & Palliative Care.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·