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Hospice Care

Acts Signature Hospice Delaware

726 Loveville Rd, Ste 3000, Hockessin, DE 19707

Non-Profit
8 Years Certified
14 Patients/Day

Contact Acts Signature Hospice

(302) 235-6888Get Directions

726 Loveville Rd, Ste 3000
Hockessin, DE 19707

About Acts Signature Hospice Delaware

Hospice overview and quality summary

Acts Signature Hospice Delaware is a nonprofit hospice care provider in Hockessin, DE, serving patients and families in New Castle County and the surrounding area. Medicare certified since 2018, Acts Signature Hospice Delaware has provided 8 years of end-of-life and palliative care to the community.

Acts Signature Hospice Delaware serves an average of 14 patients per day. 21% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency. 1 physicians are affiliated with this hospice.

When choosing hospice care in Hockessin, DE, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star RatingNot Rated
OwnershipNon-Profit
Certified Since2018
CountyNew Castle
Avg Daily Census14 patients
Service Area6 ZIP codes
HCI Score8/10
Affiliated Doctors1

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Above Average
96%

96% of caregivers gave Acts Signature Hospice Delaware a top rating for emotional & spiritual support, above the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
91%

91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
74%

74% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
77%

77% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
68%

68% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
84%

84% of caregivers gave Acts Signature Hospice Delaware a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
77%

77% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
87%

87% of caregivers gave Acts Signature Hospice Delaware a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

98.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

92.6%

Natl: 94.8%

Below Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

91.7%

Natl: 97.4%

Below Average

Composite Process Score

Composite measure of all hospice care process quality measures

87.8%

Natl: 91.6%

Below Average

Hospice Care Index

Composite quality score with 10 sub-measures

8/10

Overall HCI Score

National average: 8.8/10

Acts Signature Hospice Delaware's Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.

73.6% of Acts Signature Hospice Delaware's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

96.9%

Natl: 89.5%

78th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

9.8

Natl: 13.4

23th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

5%

Natl: 9.2%

15th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

69.1%

Natl: 55.4%

73th pctl

Early Live Discharges

Patients discharged alive within 3 days

9.1%

Natl: 7.2%

68th pctl

Late Live Discharges

Patients discharged alive after enrollment

63.6%

Natl: 40%

95th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

9.1%

Natl: 8%

60th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$17,723

Natl: $16,971

49th pctl

Patient Population

Primary diagnoses of hospice patients

Acts Signature Hospice Delaware's patient population is primarily composed of individuals with stroke (29%), followed by cardiovascular disease (26%), cancer (23%), dementia (16%).

Stroke29%
Cardiovascular Disease26%
Cancer23%
Dementia16%

Care Settings

Where hospice care is delivered

Acts Signature Hospice Delaware delivers 21% of its care in patients' homes, with 78% in skilled nursing settings, 1% in assisted living settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 14 patients per day.

Skilled Nursing

78%

Patient's Home

21%

Assisted Living

1%

Doctors at Acts Signature Hospice Delaware

1 affiliated physicians

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Acts Signature Hospice Delaware

What is the CMS rating for Acts Signature Hospice Delaware?

Acts Signature Hospice Delaware does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.

What conditions does Acts Signature Hospice Delaware primarily treat?

Acts Signature Hospice Delaware's patient population includes stroke (29%), cardiovascular disease (26%), cancer (23%), dementia (16%). This reflects the hospice's experience managing these conditions.

Where does Acts Signature Hospice Delaware provide care?

Acts Signature Hospice Delaware provides care in skilled nursing (78%), patient's home (21%), assisted living (1%).

How large is Acts Signature Hospice Delaware?

Acts Signature Hospice Delaware serves an average of 14 patients per day and covers 6 ZIP codes in its service area.

How many doctors are affiliated with Acts Signature Hospice Delaware?

1 physicians are affiliated with Acts Signature Hospice Delaware.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·