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Hospice Care

Continuum Care Hospice

Below Average2-Star CMS Rating

12380 Plaza Drive, Suite 102, Parma, OH 44130

For-Profit
18 Years Certified
105 Patients/Day

Contact Continuum Care Hospice

(216) 898-8444Get Directions

12380 Plaza Drive, Suite 102
Parma, OH 44130

About Continuum Care Hospice

Hospice overview and quality summary

Continuum Care Hospice is a for-profit hospice care provider in Parma, OH, serving patients and families in Cuyahoga County and the surrounding area. Medicare certified since 2008, Continuum Care Hospice has provided 18 years of end-of-life and palliative care to the community.

Continuum Care Hospice serves an average of 105 patients per day, covering 71 ZIP codes across its service area. 4% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Continuum Care Hospice holds a 2-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 18 physicians are affiliated with this hospice.

When choosing hospice care in Parma, OH, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating2/5 Stars
OwnershipFor-Profit
Certified Since2008
CountyCuyahoga
Avg Daily Census105 patients
Service Area71 ZIP codes
HCI Score10/10
Affiliated Doctors18

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

2of 5

Below Average

CMS CAHPS Hospice Star Rating

Continuum Care Hospice has received a 2-star quality rating from CMS, based on caregiver survey results. Families in Parma, OH considering this hospice should review the detailed survey results below and discuss quality measures with the care team.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Below Average
85%

85% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Below Average
85%

85% of caregivers gave a top rating for treated with respect, below the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
63%

63% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
65%

65% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
63%

63% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Below Average
69%

69% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
65%

65% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
65%

65% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.7%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

90.9%

Natl: 94.8%

Below Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

98.3%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

96.5%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Continuum Care Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

38.5% of Continuum Care Hospice's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.

Visits Near Death

Patients with visits in last 3 days of life

85.2%

Natl: 89.5%

20th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

15.1

Natl: 13.4

77th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

4.4%

Natl: 9.2%

11th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

63.7%

Natl: 55.4%

65th pctl

Early Live Discharges

Patients discharged alive within 3 days

4.4%

Natl: 7.2%

36th pctl

Late Live Discharges

Patients discharged alive after enrollment

43%

Natl: 40%

68th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

6.1%

Natl: 8%

44th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$15,681

Natl: $16,971

37th pctl

Patient Population

Primary diagnoses of hospice patients

Continuum Care Hospice's patient population is primarily composed of individuals with dementia (33%), followed by cardiovascular disease (19%), other conditions (19%), respiratory disease (12%), stroke (12%), cancer (9%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.

Dementia33%
Cardiovascular Disease19%
Other Conditions19%
Respiratory Disease12%
Stroke12%
Cancer9%

Care Settings

Where hospice care is delivered

Continuum Care Hospice delivers 4% of its care in patients' homes, with 78% in skilled nursing settings, 11% in nursing facility settings, 6% in assisted living settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 105 patients per day.

Skilled Nursing

78%

Nursing Facility

11%

Assisted Living

6%

Patient's Home

4%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Continuum Care Hospice

What is the CMS rating for Continuum Care Hospice?

Continuum Care Hospice has a 2-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Continuum Care Hospice primarily treat?

Continuum Care Hospice's patient population includes dementia (33%), cardiovascular disease (19%), other conditions (19%), respiratory disease (12%), stroke (12%), cancer (9%). This reflects the hospice's experience managing these conditions.

Where does Continuum Care Hospice provide care?

Continuum Care Hospice provides care in skilled nursing (78%), nursing facility (11%), assisted living (6%), patient's home (4%).

How large is Continuum Care Hospice?

Continuum Care Hospice serves an average of 105 patients per day and covers 71 ZIP codes in its service area.

How many doctors are affiliated with Continuum Care Hospice?

18 physicians are affiliated with Continuum Care Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·