About Holy Family Hospice
Hospice overview and quality summary
Holy Family Hospice is a nonprofit hospice care provider in Parma, OH, serving patients and families in Cuyahoga County and the surrounding area. Medicare certified since 2006, Holy Family Hospice has provided 20 years of end-of-life and palliative care to the community.
Holy Family Hospice serves an average of 87 patients per day, covering 71 ZIP codes across its service area. 32% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Holy Family Hospice has earned a 5-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 9 physicians are affiliated with this hospice.
When choosing hospice care in Parma, OH, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Excellent
CMS CAHPS Hospice Star Rating
Holy Family Hospice has earned a 5-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Holy Family Hospice among the higher-rated hospice providers serving families in Parma, OH.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
94% of caregivers gave Holy Family Hospice a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
94% of caregivers gave Holy Family Hospice a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
81% of caregivers gave Holy Family Hospice a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
83% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
87% of caregivers gave Holy Family Hospice a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
79% of caregivers gave Holy Family Hospice a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
88% of caregivers gave Holy Family Hospice a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
93% of caregivers gave Holy Family Hospice a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.4%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.4%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.6%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
98.8%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Holy Family Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
58.5% of Holy Family Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
97.1%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
14.8
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
17.1%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
51.9%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
9.1%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
36.4%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
9.1%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
4.6%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$13,174
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Holy Family Hospice's patient population is primarily composed of individuals with cancer (32%), followed by dementia (20%), other conditions (20%), cardiovascular disease (15%), respiratory disease (9%), stroke (6%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
Holy Family Hospice delivers 32% of its care in patients' homes, with 34% in nursing facility settings, 19% in inpatient hospice settings, 16% in assisted living settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 87 patients per day.
Nursing Facility
Patient's Home
Inpatient Hospice
Assisted Living
Doctors at Holy Family Hospice
9 affiliated physicians
Dr. Michael Debs, MD
Internal Medicine
Dr. Jaspinder Dhillon, MD
Family Practice
Dr. Bassem Zraik, MD
Internal Medicine
Dr. Fassil Gemechu, MD
Geriatric Medicine
Dr. Jayantilal Bhimani, MD
Internal Medicine
Dr. Meyyappan Somasundaram, MD
Internal Medicine
Dr. Thomas Mandat, MD
Internal Medicine
Dr. Pierre El Hachem, MD
Internal Medicine
Dr. David Thomas
Internal Medicine
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Holy Family Hospice
What is the CMS rating for Holy Family Hospice?
Holy Family Hospice has a 5-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Holy Family Hospice primarily treat?
Holy Family Hospice's patient population includes cancer (32%), dementia (20%), other conditions (20%), cardiovascular disease (15%), respiratory disease (9%), stroke (6%). This reflects the hospice's experience managing these conditions.
Where does Holy Family Hospice provide care?
Holy Family Hospice provides care in nursing facility (34%), patient's home (32%), inpatient hospice (19%), assisted living (16%).
How large is Holy Family Hospice?
Holy Family Hospice serves an average of 87 patients per day and covers 71 ZIP codes in its service area.
How many doctors are affiliated with Holy Family Hospice?
9 physicians are affiliated with Holy Family Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·