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Hospice Care

Bonner Community Hospice

Excellent5-Star CMS Rating

520 North Third Avenue, Sandpoint, ID 83864

Non-Profit
34 Years Certified
17 Patients/Day

Contact Bonner Community Hospice

(208) 265-1179Get Directions

520 North Third Avenue
Sandpoint, ID 83864

About Bonner Community Hospice

Hospice overview and quality summary

Bonner Community Hospice is a nonprofit hospice care provider in Sandpoint, ID, serving patients and families in Bonner County and the surrounding area. Medicare certified since 1992, Bonner Community Hospice has provided 34 years of end-of-life and palliative care to the community.

Bonner Community Hospice serves an average of 17 patients per day, covering 23 ZIP codes across its service area. 72% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Bonner Community Hospice has earned a 5-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency. 9 physicians are affiliated with this hospice.

When choosing hospice care in Sandpoint, ID, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating5/5 Stars
OwnershipNon-Profit
Certified Since1992
CountyBonner
Avg Daily Census17 patients
Service Area23 ZIP codes
HCI Score8/10
Affiliated Doctors9

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

5of 5

Excellent

CMS CAHPS Hospice Star Rating

Bonner Community Hospice has earned a 5-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Bonner Community Hospice among the higher-rated hospice providers serving families in Sandpoint, ID.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Above Average
94%

94% of caregivers gave Bonner Community Hospice a top rating for emotional & spiritual support, above the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Above Average
95%

95% of caregivers gave Bonner Community Hospice a top rating for treated with respect, above the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Above Average
87%

87% of caregivers gave Bonner Community Hospice a top rating for help with symptoms, above the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Above Average
86%

86% of caregivers gave Bonner Community Hospice a top rating for team communication, above the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
80%

80% of caregivers gave Bonner Community Hospice a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
85%

85% of caregivers gave Bonner Community Hospice a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
87%

87% of caregivers gave Bonner Community Hospice a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
95%

95% of caregivers gave Bonner Community Hospice a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

96.4%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

94.2%

Natl: 98.3%

Below Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

55.9%

Natl: 94.8%

Below Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

70.1%

Natl: 91.6%

Below Average

Hospice Care Index

Composite quality score with 10 sub-measures

8/10

Overall HCI Score

National average: 8.8/10

Bonner Community Hospice's Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.

26.2% of Bonner Community Hospice's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.

Visits Near Death

Patients with visits in last 3 days of life

82.6%

Natl: 89.5%

17th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

13.7

Natl: 13.4

65th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

14.4%

Natl: 9.2%

87th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

65.7%

Natl: 55.4%

68th pctl

Early Live Discharges

Patients discharged alive within 3 days

25%

Natl: 7.2%

99th pctl

Late Live Discharges

Patients discharged alive after enrollment

30%

Natl: 40%

31th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

5%

Natl: 8%

39th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

5%

Natl: 2.3%

89th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$8,725

Natl: $16,971

7th pctl

Patient Population

Primary diagnoses of hospice patients

Bonner Community Hospice's patient population is primarily composed of individuals with cancer (36%), followed by other conditions (27%), dementia (16%), respiratory disease (11%), cardiovascular disease (10%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.

Cancer36%
Other Conditions27%
Dementia16%
Respiratory Disease11%
Cardiovascular Disease10%

Care Settings

Where hospice care is delivered

Bonner Community Hospice delivers 72% of its care in patients' homes, with 18% in assisted living settings, 10% in nursing facility settings. The hospice serves an average of 17 patients per day.

Patient's Home

72%

Assisted Living

18%

Nursing Facility

10%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Bonner Community Hospice

What is the CMS rating for Bonner Community Hospice?

Bonner Community Hospice has a 5-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Bonner Community Hospice primarily treat?

Bonner Community Hospice's patient population includes cancer (36%), other conditions (27%), dementia (16%), respiratory disease (11%), cardiovascular disease (10%). This reflects the hospice's experience managing these conditions.

Where does Bonner Community Hospice provide care?

Bonner Community Hospice provides care in patient's home (72%), assisted living (18%), nursing facility (10%).

How large is Bonner Community Hospice?

Bonner Community Hospice serves an average of 17 patients per day and covers 23 ZIP codes in its service area.

How many doctors are affiliated with Bonner Community Hospice?

9 physicians are affiliated with Bonner Community Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·