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Hospice Care

Big Bend Hospice Inc

Average3-Star CMS Rating

1723 Mahan Center Blvd, Tallahassee, FL 32308

Non-Profit
40 Years Certified
377 Patients/Day

Contact Big Bend Hospice

(850) 878-5310Get Directions

1723 Mahan Center Blvd
Tallahassee, FL 32308

About Big Bend Hospice Inc

Hospice overview and quality summary

Big Bend Hospice Inc is a nonprofit hospice care provider in Tallahassee, FL, serving patients and families in Leon County and the surrounding area. Medicare certified since 1986, Big Bend Hospice Inc has provided 40 years of end-of-life and palliative care to the community.

Big Bend Hospice Inc serves an average of 377 patients per day, covering 58 ZIP codes across its service area. 57% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Big Bend Hospice Inc a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.

When choosing hospice care in Tallahassee, FL, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipNon-Profit
Certified Since1986
CountyLeon
Avg Daily Census377 patients
Service Area58 ZIP codes
HCI Score10/10
Affiliated Doctors20

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Big Bend Hospice Inc has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Tallahassee, FL compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
89%

89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
90%

90% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
75%

75% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
79%

79% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
76%

76% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
75%

75% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
80%

80% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
87%

87% of caregivers gave Big Bend Hospice Inc a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

99.9%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.5%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.5%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.8%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

99.4%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

99.3%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

98.4%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Big Bend Hospice Inc's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

48.4% of Big Bend Hospice Inc's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.

Visits Near Death

Patients with visits in last 3 days of life

93.4%

Natl: 89.5%

49th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

10.1

Natl: 13.4

26th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

7.7%

Natl: 9.2%

47th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

77.9%

Natl: 55.4%

84th pctl

Early Live Discharges

Patients discharged alive within 3 days

9.2%

Natl: 7.2%

69th pctl

Late Live Discharges

Patients discharged alive after enrollment

34.3%

Natl: 40%

43th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

3.5%

Natl: 8%

30th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0.7%

Natl: 2.3%

47th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

2.2%

Natl: 0.6%

94th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$13,686

Natl: $16,971

26th pctl

Patient Population

Primary diagnoses of hospice patients

Big Bend Hospice Inc's patient population is primarily composed of individuals with dementia (25%), followed by cancer (23%), cardiovascular disease (18%), other conditions (18%), respiratory disease (9%), stroke (8%).

Dementia25%
Cancer23%
Cardiovascular Disease18%
Other Conditions18%
Respiratory Disease9%
Stroke8%

Care Settings

Where hospice care is delivered

Big Bend Hospice Inc delivers 57% of its care in patients' homes, with 25% in assisted living settings, 11% in nursing facility settings, 4% in skilled nursing settings, 3% in inpatient hospice settings. The hospice serves an average of 377 patients per day.

Patient's Home

57%

Assisted Living

25%

Nursing Facility

11%

Skilled Nursing

4%

Inpatient Hospice

3%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Big Bend Hospice Inc

What is the CMS rating for Big Bend Hospice Inc?

Big Bend Hospice Inc has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Big Bend Hospice Inc primarily treat?

Big Bend Hospice Inc's patient population includes dementia (25%), cancer (23%), cardiovascular disease (18%), other conditions (18%), respiratory disease (9%), stroke (8%). This reflects the hospice's experience managing these conditions.

Where does Big Bend Hospice Inc provide care?

Big Bend Hospice Inc provides care in patient's home (57%), assisted living (25%), nursing facility (11%), skilled nursing (4%), inpatient hospice (3%).

How large is Big Bend Hospice Inc?

Big Bend Hospice Inc serves an average of 377 patients per day and covers 58 ZIP codes in its service area.

How many doctors are affiliated with Big Bend Hospice Inc?

20 physicians are affiliated with Big Bend Hospice Inc.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·