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Hospice Care

Adventhealth Hospice Care Central Florida

Average3-Star CMS Rating

480 West Central Parkway, Altamonte Springs, FL 32714

Non-Profit
36 Years Certified
792 Patients/Day

Contact Adventhealth Hospice Care

(407) 682-0808Get Directions

480 West Central Parkway
Altamonte Springs, FL 32714

About Adventhealth Hospice Care Central Florida

Hospice overview and quality summary

Adventhealth Hospice Care Central Florida is a nonprofit hospice care provider in Altamonte Springs, FL, serving patients and families in Seminole County and the surrounding area. Medicare certified since 1990, Adventhealth Hospice Care Central Florida has provided 36 years of end-of-life and palliative care to the community.

Adventhealth Hospice Care Central Florida serves an average of 792 patients per day, covering 117 ZIP codes across its service area. 58% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Adventhealth Hospice Care Central Florida a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.

When choosing hospice care in Altamonte Springs, FL, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipNon-Profit
Certified Since1990
CountySeminole
Avg Daily Census792 patients
Service Area117 ZIP codes
HCI Score10/10
Affiliated Doctors20

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Adventhealth Hospice Care Central Florida has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Altamonte Springs, FL compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
88%

88% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Below Average
87%

87% of caregivers gave a top rating for treated with respect, below the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
70%

70% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
77%

77% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
73%

73% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
73%

73% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
79%

79% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
83%

83% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

100.0%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Adventhealth Hospice Care Central Florida's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

46.1% of Adventhealth Hospice Care Central Florida's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.

Visits Near Death

Patients with visits in last 3 days of life

96%

Natl: 89.5%

70th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

13.1

Natl: 13.4

59th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

11.9%

Natl: 9.2%

80th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

68.5%

Natl: 55.4%

72th pctl

Early Live Discharges

Patients discharged alive within 3 days

10.7%

Natl: 7.2%

77th pctl

Late Live Discharges

Patients discharged alive after enrollment

30.9%

Natl: 40%

34th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

5.8%

Natl: 8%

43th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0.5%

Natl: 2.3%

46th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

4.2%

Natl: 0.6%

98th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$13,395

Natl: $16,971

25th pctl

Patient Population

Primary diagnoses of hospice patients

Adventhealth Hospice Care Central Florida's patient population is primarily composed of individuals with stroke (29%), followed by cancer (25%), other conditions (19%), cardiovascular disease (14%), respiratory disease (9%), dementia (7%).

Stroke29%
Cancer25%
Other Conditions19%
Cardiovascular Disease14%
Respiratory Disease9%
Dementia7%

Care Settings

Where hospice care is delivered

Adventhealth Hospice Care Central Florida delivers 58% of its care in patients' homes, with 28% in assisted living settings, 9% in nursing facility settings, 4% in inpatient hospice settings, 1% in hospital settings. The hospice serves an average of 792 patients per day.

Patient's Home

58%

Assisted Living

28%

Nursing Facility

9%

Inpatient Hospice

4%

Hospital

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Adventhealth Hospice Care Central Florida

What is the CMS rating for Adventhealth Hospice Care Central Florida?

Adventhealth Hospice Care Central Florida has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Adventhealth Hospice Care Central Florida primarily treat?

Adventhealth Hospice Care Central Florida's patient population includes stroke (29%), cancer (25%), other conditions (19%), cardiovascular disease (14%), respiratory disease (9%), dementia (7%). This reflects the hospice's experience managing these conditions.

Where does Adventhealth Hospice Care Central Florida provide care?

Adventhealth Hospice Care Central Florida provides care in patient's home (58%), assisted living (28%), nursing facility (9%), inpatient hospice (4%), hospital (1%).

How large is Adventhealth Hospice Care Central Florida?

Adventhealth Hospice Care Central Florida serves an average of 792 patients per day and covers 117 ZIP codes in its service area.

How many doctors are affiliated with Adventhealth Hospice Care Central Florida?

20 physicians are affiliated with Adventhealth Hospice Care Central Florida.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·