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Hospice Care

East End Hospice, Inc

Very Good4-Star CMS Rating

481 Westhampton-riverhead Road, Westhampton Beach, NY 11978

Non-Profit
35 Years Certified
85 Patients/Day

Contact East End Hospice,

(631) 288-8400Get Directions

481 Westhampton-riverhead Road
Westhampton Beach, NY 11978

About East End Hospice, Inc

Hospice overview and quality summary

East End Hospice, Inc is a nonprofit hospice care provider in Westhampton Beach, NY, serving patients and families in Suffolk County and the surrounding area. Medicare certified since 1991, East End Hospice, Inc has provided 35 years of end-of-life and palliative care to the community.

East End Hospice, Inc serves an average of 85 patients per day, covering 91 ZIP codes across its service area. 96% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

East End Hospice, Inc has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 18 physicians are affiliated with this hospice.

When choosing hospice care in Westhampton Beach, NY, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating4/5 Stars
OwnershipNon-Profit
Certified Since1991
CountySuffolk
Avg Daily Census85 patients
Service Area91 ZIP codes
HCI Score10/10
Affiliated Doctors18

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

4of 5

Very Good

CMS CAHPS Hospice Star Rating

East End Hospice, Inc has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places East End Hospice, Inc among the higher-rated hospice providers serving families in Westhampton Beach, NY.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
92%

92% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Above Average
95%

95% of caregivers gave East End Hospice, Inc a top rating for treated with respect, above the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Above Average
79%

79% of caregivers gave East End Hospice, Inc a top rating for help with symptoms, above the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Above Average
87%

87% of caregivers gave East End Hospice, Inc a top rating for team communication, above the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
82%

82% of caregivers gave East End Hospice, Inc a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
81%

81% of caregivers gave East End Hospice, Inc a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
89%

89% of caregivers gave East End Hospice, Inc a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
93%

93% of caregivers gave East End Hospice, Inc a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

99.9%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.9%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.7%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

98.3%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.9%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

99.4%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

99.7%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

98.6%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

East End Hospice, Inc's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

72.8% of East End Hospice, Inc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

99.1%

Natl: 89.5%

91th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

15.1

Natl: 13.4

77th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

10.2%

Natl: 9.2%

71th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

33.6%

Natl: 55.4%

25th pctl

Early Live Discharges

Patients discharged alive within 3 days

7.8%

Natl: 7.2%

60th pctl

Late Live Discharges

Patients discharged alive after enrollment

27.1%

Natl: 40%

24th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

9.3%

Natl: 8%

61th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0.8%

Natl: 2.3%

47th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

3.3%

Natl: 0.6%

97th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$12,928

Natl: $16,971

23th pctl

Patient Population

Primary diagnoses of hospice patients

East End Hospice, Inc's patient population is primarily composed of individuals with cancer (40%), followed by dementia (18%), cardiovascular disease (16%), other conditions (14%), respiratory disease (10%), stroke (5%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.

Cancer40%
Dementia18%
Cardiovascular Disease16%
Other Conditions14%
Respiratory Disease10%
Stroke5%

Care Settings

Where hospice care is delivered

East End Hospice, Inc delivers 96% of its care in patients' homes, with 4% in hospital settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 85 patients per day.

Patient's Home

96%

Hospital

4%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About East End Hospice, Inc

What is the CMS rating for East End Hospice, Inc?

East End Hospice, Inc has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does East End Hospice, Inc primarily treat?

East End Hospice, Inc's patient population includes cancer (40%), dementia (18%), cardiovascular disease (16%), other conditions (14%), respiratory disease (10%), stroke (5%). This reflects the hospice's experience managing these conditions.

Where does East End Hospice, Inc provide care?

East End Hospice, Inc provides care in patient's home (96%), hospital (4%).

How large is East End Hospice, Inc?

East End Hospice, Inc serves an average of 85 patients per day and covers 91 ZIP codes in its service area.

How many doctors are affiliated with East End Hospice, Inc?

18 physicians are affiliated with East End Hospice, Inc.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·