About Hospice Of Westchester
Hospice overview and quality summary
Hospice Of Westchester is a nonprofit hospice care provider in White Plains, NY, serving patients and families in Westchester County and the surrounding area. Medicare certified since 1988, Hospice Of Westchester has provided 38 years of end-of-life and palliative care to the community.
Hospice Of Westchester serves an average of 70 patients per day, covering 79 ZIP codes across its service area. 42% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Hospice Of Westchester has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency. 15 physicians are affiliated with this hospice.
When choosing hospice care in White Plains, NY, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Hospice Of Westchester has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Hospice Of Westchester among the higher-rated hospice providers serving families in White Plains, NY.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
91% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
93% of caregivers gave Hospice Of Westchester a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
76% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
88% of caregivers gave Hospice Of Westchester a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
82% of caregivers gave Hospice Of Westchester a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
80% of caregivers gave Hospice Of Westchester a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
87% of caregivers gave Hospice Of Westchester a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
88% of caregivers gave Hospice Of Westchester a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
98.7%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
95.1%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
96.4%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
96.6%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Hospice Of Westchester's Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
63.1% of Hospice Of Westchester's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
92.1%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
18.3
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
1.7%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
67.3%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
3.5%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
46.5%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
2.3%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
10.5%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$21,648
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Hospice Of Westchester's patient population is primarily composed of individuals with cardiovascular disease (31%), followed by dementia (24%), cancer (18%), other conditions (12%), stroke (10%), respiratory disease (5%). Heart failure is one of the leading diagnoses for hospice admission nationwide, and a high proportion of cardiac patients is typical of most hospice programs.
Care Settings
Where hospice care is delivered
Hospice Of Westchester delivers 42% of its care in patients' homes, with 52% in skilled nursing settings, 7% in assisted living settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 70 patients per day.
Skilled Nursing
Patient's Home
Assisted Living
Doctors at Hospice Of Westchester
15 affiliated physicians
Dr. Arthur Holmberg, MD
General Practice
Dr. Mazan Rabadi, MD
Internal Medicine
Dr. Vincenzo Cirillo, MD
Internal Medicine
Dr. Silvy Mathew, MD
Internal Medicine
Dr. Ana Androne, MD
Internal Medicine
Dr. Suraj Tikko, MD
Internal Medicine
Dr. Shekhar Palekar, MD
Family Practice
Dr. Nazanine Khairkhah, MD
Internal Medicine
Dr. Louis Androne, MD
Internal Medicine
Dr. Jay Mathur, DO
Internal Medicine
Dr. Emre Noteroglu, MD
Internal Medicine
Dr. Bangaruraju Kolanuvada, MD
Internal Medicine
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Hospice Of Westchester
What is the CMS rating for Hospice Of Westchester?
Hospice Of Westchester has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Hospice Of Westchester primarily treat?
Hospice Of Westchester's patient population includes cardiovascular disease (31%), dementia (24%), cancer (18%), other conditions (12%), stroke (10%), respiratory disease (5%). This reflects the hospice's experience managing these conditions.
Where does Hospice Of Westchester provide care?
Hospice Of Westchester provides care in skilled nursing (52%), patient's home (42%), assisted living (7%).
How large is Hospice Of Westchester?
Hospice Of Westchester serves an average of 70 patients per day and covers 79 ZIP codes in its service area.
How many doctors are affiliated with Hospice Of Westchester?
15 physicians are affiliated with Hospice Of Westchester.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·