Skip to main content
Hospice Care

Good Shepherd Hospice

Average3-Star CMS Rating

110 Bi-county Boulevard, Suite 114, Farmingdale, NY 11735

Non-Profit
35 Years Certified
404 Patients/Day

Contact Good Shepherd Hospice

(631) 465-6300Get Directions

110 Bi-county Boulevard, Suite 114
Farmingdale, NY 11735

About Good Shepherd Hospice

Hospice overview and quality summary

Good Shepherd Hospice is a nonprofit hospice care provider in Farmingdale, NY, serving patients and families in Nassau County and the surrounding area. Medicare certified since 1991, Good Shepherd Hospice has provided 35 years of end-of-life and palliative care to the community.

Good Shepherd Hospice serves an average of 404 patients per day, covering 158 ZIP codes across its service area. 75% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Good Shepherd Hospice a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.

When choosing hospice care in Farmingdale, NY, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipNon-Profit
Certified Since1991
CountyNassau
Avg Daily Census404 patients
Service Area158 ZIP codes
HCI Score10/10
Affiliated Doctors20

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Good Shepherd Hospice has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Farmingdale, NY compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Below Average
86%

86% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
88%

88% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
70%

70% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
79%

79% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
71%

71% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Below Average
72%

72% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
77%

77% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
81%

81% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

99.7%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.6%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

96.6%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

99.3%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

96.7%

Natl: 99.0%

Below Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

98.9%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

99.8%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

95.6%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Good Shepherd Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

54.7% of Good Shepherd Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

94.5%

Natl: 89.5%

58th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

13

Natl: 13.4

59th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

10%

Natl: 9.2%

70th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

70.6%

Natl: 55.4%

75th pctl

Early Live Discharges

Patients discharged alive within 3 days

13.1%

Natl: 7.2%

87th pctl

Late Live Discharges

Patients discharged alive after enrollment

30.8%

Natl: 40%

34th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

5%

Natl: 8%

39th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

3.3%

Natl: 2.3%

78th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

3.7%

Natl: 0.6%

97th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$12,486

Natl: $16,971

21th pctl

Patient Population

Primary diagnoses of hospice patients

Good Shepherd Hospice's patient population is primarily composed of individuals with cancer (31%), followed by stroke (18%), cardiovascular disease (17%), other conditions (14%), dementia (12%), respiratory disease (9%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.

Cancer31%
Stroke18%
Cardiovascular Disease17%
Other Conditions14%
Dementia12%
Respiratory Disease9%

Care Settings

Where hospice care is delivered

Good Shepherd Hospice delivers 75% of its care in patients' homes, with 12% in assisted living settings, 9% in skilled nursing settings, 4% in inpatient hospice settings. The hospice serves an average of 404 patients per day.

Patient's Home

75%

Assisted Living

12%

Skilled Nursing

9%

Inpatient Hospice

4%

Patient Reviews

Reviews and ratings from patients

Loading reviews...

Manage This Hospice Profile

Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.

Claim & Manage Profile

Frequently Asked Questions

About Good Shepherd Hospice

What is the CMS rating for Good Shepherd Hospice?

Good Shepherd Hospice has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Good Shepherd Hospice primarily treat?

Good Shepherd Hospice's patient population includes cancer (31%), stroke (18%), cardiovascular disease (17%), other conditions (14%), dementia (12%), respiratory disease (9%). This reflects the hospice's experience managing these conditions.

Where does Good Shepherd Hospice provide care?

Good Shepherd Hospice provides care in patient's home (75%), assisted living (12%), skilled nursing (9%), inpatient hospice (4%).

How large is Good Shepherd Hospice?

Good Shepherd Hospice serves an average of 404 patients per day and covers 158 ZIP codes in its service area.

How many doctors are affiliated with Good Shepherd Hospice?

20 physicians are affiliated with Good Shepherd Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·