About Zusman Community Hospice
Hospice overview and quality summary
Zusman Community Hospice is a nonprofit hospice care provider in Columbus, OH, serving patients and families in Franklin County and the surrounding area. Medicare certified since 2002, Zusman Community Hospice has provided 24 years of end-of-life and palliative care to the community.
Zusman Community Hospice serves an average of 75 patients per day, covering 50 ZIP codes across its service area. 28% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 8 physicians are affiliated with this hospice.
When choosing hospice care in Columbus, OH, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
79% of caregivers gave a top rating for treated with respect, below the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
60% of caregivers gave a top rating for help with symptoms, below the national average of 74%.
Team Communication
How well the hospice team communicated with the family
72% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
58% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
57% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
72% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
69% of caregivers gave a top rating for would recommend, below the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.6%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.6%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
87.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
94.9%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.6%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
95.5%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
82.6%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Zusman Community Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
60.5% of Zusman Community Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
91.9%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
16.9
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
8.7%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
40.1%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
5.9%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
41.2%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
10.6%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
2.4%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.3%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$18,244
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Zusman Community Hospice's patient population is primarily composed of individuals with dementia (35%), followed by cancer (26%), cardiovascular disease (14%), other conditions (13%), stroke (7%), respiratory disease (6%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Zusman Community Hospice delivers 28% of its care in patients' homes, with 47% in assisted living settings, 24% in nursing facility settings, 1% in skilled nursing settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 75 patients per day.
Assisted Living
Patient's Home
Nursing Facility
Skilled Nursing
Doctors at Zusman Community Hospice
8 affiliated physicians
Dr. Michele Long
Nurse Practitioner
Dr. Lindsey Kaufman
Nurse Practitioner
Dr. Kiersten Brell
Nurse Practitioner
Dr. Daniel Miller, MD
Internal Medicine
Dr. Linda Baker
Physician Assistant
Dr. Jennifer Biddle
Nurse Practitioner
Dr. Andrew Schwall, PA
Physician Assistant
Dr. Nabindra Ghimiray
Nurse Practitioner
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Zusman Community Hospice
What is the CMS rating for Zusman Community Hospice?
Zusman Community Hospice does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Zusman Community Hospice primarily treat?
Zusman Community Hospice's patient population includes dementia (35%), cancer (26%), cardiovascular disease (14%), other conditions (13%), stroke (7%), respiratory disease (6%). This reflects the hospice's experience managing these conditions.
Where does Zusman Community Hospice provide care?
Zusman Community Hospice provides care in assisted living (47%), patient's home (28%), nursing facility (24%), skilled nursing (1%).
How large is Zusman Community Hospice?
Zusman Community Hospice serves an average of 75 patients per day and covers 50 ZIP codes in its service area.
How many doctors are affiliated with Zusman Community Hospice?
8 physicians are affiliated with Zusman Community Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·