About Mount Carmel Hospice
Hospice overview and quality summary
Mount Carmel Hospice is a nonprofit hospice care provider in Columbus, OH, serving patients and families in Franklin County and the surrounding area. Medicare certified since 1987, Mount Carmel Hospice has provided 39 years of end-of-life and palliative care to the community.
Mount Carmel Hospice serves an average of 184 patients per day, covering 88 ZIP codes across its service area. 74% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Mount Carmel Hospice has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 12 physicians are affiliated with this hospice.
When choosing hospice care in Columbus, OH, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Mount Carmel Hospice has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Mount Carmel Hospice among the higher-rated hospice providers serving families in Columbus, OH.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
91% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
92% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
79% of caregivers gave Mount Carmel Hospice a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
85% of caregivers gave Mount Carmel Hospice a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
82% of caregivers gave Mount Carmel Hospice a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
80% of caregivers gave Mount Carmel Hospice a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
86% of caregivers gave Mount Carmel Hospice a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
87% of caregivers gave Mount Carmel Hospice a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.6%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.8%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.5%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.8%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.6%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
98.7%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Mount Carmel Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
62.6% of Mount Carmel Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
95.1%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
14.9
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
12.2%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
42.4%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
10.6%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
20.6%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
6.4%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
3.5%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
1%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$12,309
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Mount Carmel Hospice's patient population is primarily composed of individuals with other conditions (29%), followed by cancer (26%), dementia (18%), respiratory disease (14%), cardiovascular disease (11%), stroke (4%).
Care Settings
Where hospice care is delivered
Mount Carmel Hospice delivers 74% of its care in patients' homes, with 12% in assisted living settings, 8% in nursing facility settings, 5% in skilled nursing settings, 1% in hospital settings. The hospice serves an average of 184 patients per day.
Patient's Home
Assisted Living
Nursing Facility
Skilled Nursing
Hospital
Doctors at Mount Carmel Hospice
12 affiliated physicians
Dr. Philip Santa Emma, MD
Hospice/palliative Care
Dr. Grace Ukairo, MD
Internal Medicine
Dr. Stephen Canowitz, MD
Pediatric Medicine
Dr. Gokulan Ratnarajah, MD
Internal Medicine
Dr. Anita Ndife, MD
Family Practice
Dr. Mary Scott, MD
Family Practice
Dr. Nickolas Fouladpour
Pulmonary Disease
Dr. Charles Miller, MD
Hospice/palliative Care
Dr. Randall Slaybaugh, MD
Internal Medicine
Dr. Thomas Mceldowney, DO
Internal Medicine
Dr. Laurie Chevalier, MD
Hospice/palliative Care
Dr. Ishrat Jahan, MD
Internal Medicine
Patient Reviews
Reviews and ratings from patients
Loading reviews...
Manage This Hospice Profile
Claim your profile to update information, respond to reviews, and showcase your hospice to patients and families.
Claim & Manage ProfileOther Hospice Providers Nearby
Hospice care in OH
Nationwide Children's Hospital Homecare
Non-Profit · 1 mi away
255 East Main Street Suite 1a, Columbus, OH 43215
(614) 355-1100
Zusman Community Hospice
Non-Profit · 6 mi away
1151 College Avenue, Columbus, OH 43209
(614) 559-0350
Ohiohealth Hospice
Non-Profit · 6 mi away
800 Mcconnell Drive, Columbus, OH 43214
(614) 566-5377
National Church Residences H&c Services Central Oh
For-Profit · 6 mi away
2245 North Bank Drive, Columbus, OH 43220
(614) 457-6950
Ohio Living Hospice Greater Columbus
For-Profit · 7 mi away
2740 Airport Drive, Suite 140, Columbus, OH 43219
(614) 433-0031
Summit Hospice
Non-Profit · 7 mi away
2760 Airport Drive, Building C, Suite 160, Columbus, OH 43219
(614) 344-4310
Frequently Asked Questions
About Mount Carmel Hospice
What is the CMS rating for Mount Carmel Hospice?
Mount Carmel Hospice has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Mount Carmel Hospice primarily treat?
Mount Carmel Hospice's patient population includes other conditions (29%), cancer (26%), dementia (18%), respiratory disease (14%), cardiovascular disease (11%), stroke (4%). This reflects the hospice's experience managing these conditions.
Where does Mount Carmel Hospice provide care?
Mount Carmel Hospice provides care in patient's home (74%), assisted living (12%), nursing facility (8%), skilled nursing (5%), hospital (1%).
How large is Mount Carmel Hospice?
Mount Carmel Hospice serves an average of 184 patients per day and covers 88 ZIP codes in its service area.
How many doctors are affiliated with Mount Carmel Hospice?
12 physicians are affiliated with Mount Carmel Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·