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Hospice Care

West Michigan Hospice

318 E Main, Suite F, Lowell, MI 49331

For-Profit
6 Years Certified
44 Patients/Day

Contact West Michigan Hospice

(616) 617-7565Get Directions

318 E Main, Suite F
Lowell, MI 49331

About West Michigan Hospice

Hospice overview and quality summary

West Michigan Hospice is a for-profit hospice care provider in Lowell, MI, serving patients and families in Kent County and the surrounding area. Medicare certified since 2020, West Michigan Hospice has provided 6 years of end-of-life and palliative care to the community.

West Michigan Hospice serves an average of 44 patients per day, covering 33 ZIP codes across its service area. 100% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency. 1 physicians are affiliated with this hospice.

When choosing hospice care in Lowell, MI, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star RatingNot Rated
OwnershipFor-Profit
Certified Since2020
CountyKent
Avg Daily Census44 patients
Service Area33 ZIP codes
HCI Score8/10
Affiliated Doctors1

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

98.2%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

33.3%

Natl: 94.8%

Below Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

98.2%

Natl: 99.0%

Average

Composite Process Score

Composite measure of all hospice care process quality measures

41.8%

Natl: 91.6%

Below Average

Hospice Care Index

Composite quality score with 10 sub-measures

8/10

Overall HCI Score

National average: 8.8/10

West Michigan Hospice's Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.

58.2% of West Michigan Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

93.9%

Natl: 89.5%

53th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

9.3

Natl: 13.4

18th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

2.7%

Natl: 9.2%

3th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

77.5%

Natl: 55.4%

84th pctl

Early Live Discharges

Patients discharged alive within 3 days

0%

Natl: 7.2%

19th pctl

Late Live Discharges

Patients discharged alive after enrollment

23.3%

Natl: 40%

17th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

10%

Natl: 8%

65th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$15,061

Natl: $16,971

34th pctl

Patient Population

Primary diagnoses of hospice patients

West Michigan Hospice's patient population is primarily composed of individuals with dementia (43%), followed by cancer (22%), cardiovascular disease (15%), other conditions (12%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.

Dementia43%
Cancer22%
Cardiovascular Disease15%
Other Conditions12%

Care Settings

Where hospice care is delivered

West Michigan Hospice delivers 100% of its care in patients' homes. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 44 patients per day.

Patient's Home

100%

Doctors at West Michigan Hospice

1 affiliated physicians

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About West Michigan Hospice

What is the CMS rating for West Michigan Hospice?

West Michigan Hospice does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.

What conditions does West Michigan Hospice primarily treat?

West Michigan Hospice's patient population includes dementia (43%), cancer (22%), cardiovascular disease (15%), other conditions (12%). This reflects the hospice's experience managing these conditions.

Where does West Michigan Hospice provide care?

West Michigan Hospice provides care in patient's home (100%).

How large is West Michigan Hospice?

West Michigan Hospice serves an average of 44 patients per day and covers 33 ZIP codes in its service area.

How many doctors are affiliated with West Michigan Hospice?

1 physicians are affiliated with West Michigan Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·