About West Michigan Hospice
Hospice overview and quality summary
West Michigan Hospice is a for-profit hospice care provider in Lowell, MI, serving patients and families in Kent County and the surrounding area. Medicare certified since 2020, West Michigan Hospice has provided 6 years of end-of-life and palliative care to the community.
West Michigan Hospice serves an average of 44 patients per day, covering 33 ZIP codes across its service area. 100% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency. 1 physicians are affiliated with this hospice.
When choosing hospice care in Lowell, MI, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
98.2%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
33.3%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
98.2%
Natl: 99.0%
Composite Process Score
Composite measure of all hospice care process quality measures
41.8%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
West Michigan Hospice's Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
58.2% of West Michigan Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
93.9%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
9.3
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
2.7%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
77.5%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
0%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
23.3%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
10%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$15,061
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
West Michigan Hospice's patient population is primarily composed of individuals with dementia (43%), followed by cancer (22%), cardiovascular disease (15%), other conditions (12%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
West Michigan Hospice delivers 100% of its care in patients' homes. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 44 patients per day.
Patient's Home
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Frequently Asked Questions
About West Michigan Hospice
What is the CMS rating for West Michigan Hospice?
West Michigan Hospice does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does West Michigan Hospice primarily treat?
West Michigan Hospice's patient population includes dementia (43%), cancer (22%), cardiovascular disease (15%), other conditions (12%). This reflects the hospice's experience managing these conditions.
Where does West Michigan Hospice provide care?
West Michigan Hospice provides care in patient's home (100%).
How large is West Michigan Hospice?
West Michigan Hospice serves an average of 44 patients per day and covers 33 ZIP codes in its service area.
How many doctors are affiliated with West Michigan Hospice?
1 physicians are affiliated with West Michigan Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·