About Washington Regional Hospice
Hospice overview and quality summary
Washington Regional Hospice is a nonprofit hospice care provider in Fayetteville, AR, serving patients and families in Washington County and the surrounding area. Medicare certified since 1985, Washington Regional Hospice has provided 41 years of end-of-life and palliative care to the community.
Washington Regional Hospice serves an average of 36 patients per day, covering 44 ZIP codes across its service area. 69% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Washington Regional Hospice has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 8 physicians are affiliated with this hospice.
When choosing hospice care in Fayetteville, AR, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Washington Regional Hospice has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Washington Regional Hospice among the higher-rated hospice providers serving families in Fayetteville, AR.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
91% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
92% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
78% of caregivers gave Washington Regional Hospice a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
84% of caregivers gave Washington Regional Hospice a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
86% of caregivers gave Washington Regional Hospice a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
82% of caregivers gave Washington Regional Hospice a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
84% of caregivers gave Washington Regional Hospice a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
88% of caregivers gave Washington Regional Hospice a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
97.8%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
95.1%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
90.7%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
85.1%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
99.2%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
79.1%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Washington Regional Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
65.6% of Washington Regional Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
97.3%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
12.7
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
7.1%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
18.8%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
5.5%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
29.1%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
0%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
9.6%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$7,539
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Washington Regional Hospice's patient population is primarily composed of individuals with cancer (30%), followed by other conditions (20%), cardiovascular disease (19%), stroke (16%), respiratory disease (12%), dementia (5%).
Care Settings
Where hospice care is delivered
Washington Regional Hospice delivers 69% of its care in patients' homes, with 13% in inpatient hospice settings, 10% in assisted living settings, 8% in nursing facility settings. The hospice serves an average of 36 patients per day.
Patient's Home
Inpatient Hospice
Assisted Living
Nursing Facility
Doctors at Washington Regional Hospice
8 affiliated physicians
Dr. Mark Miller, MD
Family Practice
Dr. Larry Wright, MD
Geriatric Medicine
Dr. Bilal Naeem, MD
Internal Medicine
Dr. Edward Yang, MD
Family Practice
Dr. Kimberly Burner, MD
Family Practice
Dr. Harry Lazarte, MD
Internal Medicine
Dr. Mark Thomas, MD
Family Practice
Dr. Sage Thurlby, MD
Family Practice
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Washington Regional Hospice
What is the CMS rating for Washington Regional Hospice?
Washington Regional Hospice has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Washington Regional Hospice primarily treat?
Washington Regional Hospice's patient population includes cancer (30%), other conditions (20%), cardiovascular disease (19%), stroke (16%), respiratory disease (12%), dementia (5%). This reflects the hospice's experience managing these conditions.
Where does Washington Regional Hospice provide care?
Washington Regional Hospice provides care in patient's home (69%), inpatient hospice (13%), assisted living (10%), nursing facility (8%).
How large is Washington Regional Hospice?
Washington Regional Hospice serves an average of 36 patients per day and covers 44 ZIP codes in its service area.
How many doctors are affiliated with Washington Regional Hospice?
8 physicians are affiliated with Washington Regional Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·