About Elite Hospice
Hospice overview and quality summary
Elite Hospice is a for-profit hospice care provider in Springdale, AR, serving patients and families in Washington County and the surrounding area. Medicare certified since 1994, Elite Hospice has provided 32 years of end-of-life and palliative care to the community.
Elite Hospice serves an average of 71 patients per day, covering 49 ZIP codes across its service area. 37% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Elite Hospice a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 10 physicians are affiliated with this hospice.
When choosing hospice care in Springdale, AR, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Elite Hospice has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Springdale, AR compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
89% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
73% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
77% of caregivers gave a top rating for team communication, below the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
80% of caregivers gave Elite Hospice a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
78% of caregivers gave Elite Hospice a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
82% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
84% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
100.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
100.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Elite Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
71.9% of Elite Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
95.3%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
10.7
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
6.9%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
47.2%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
13.8%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
41.3%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
3.8%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.4%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$11,833
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Elite Hospice's patient population is primarily composed of individuals with other conditions (26%), followed by cardiovascular disease (22%), cancer (17%), respiratory disease (14%), dementia (13%), stroke (9%).
Care Settings
Where hospice care is delivered
Elite Hospice delivers 37% of its care in patients' homes, with 59% in nursing facility settings, 4% in assisted living settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 71 patients per day.
Nursing Facility
Patient's Home
Assisted Living
Doctors at Elite Hospice
10 affiliated physicians
Dr. David Tucker, MD
Family Practice
Dr. Lance Hamilton, MD
Internal Medicine
Dr. James Dunn, DO
Family Practice
Dr. Thanh Le, MD
Family Practice
Dr. Mark Miller, MD
Family Practice
Dr. Bilal Naeem, MD
Internal Medicine
Dr. Kimberly Burner, MD
Family Practice
Dr. Harry Lazarte, MD
Internal Medicine
Dr. Richard Chitsey, MD
Internal Medicine
Dr. Travis Embry, MD
Family Practice
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Elite Hospice
What is the CMS rating for Elite Hospice?
Elite Hospice has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Elite Hospice primarily treat?
Elite Hospice's patient population includes other conditions (26%), cardiovascular disease (22%), cancer (17%), respiratory disease (14%), dementia (13%), stroke (9%). This reflects the hospice's experience managing these conditions.
Where does Elite Hospice provide care?
Elite Hospice provides care in nursing facility (59%), patient's home (37%), assisted living (4%).
How large is Elite Hospice?
Elite Hospice serves an average of 71 patients per day and covers 49 ZIP codes in its service area.
How many doctors are affiliated with Elite Hospice?
10 physicians are affiliated with Elite Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·