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Hospice Care

Vitas Healthcare Corporation Of California

Below Average2-Star CMS Rating

355 Lennon Lane, Suite 150, Walnut Creek, CA 94598

For-Profit
22 Years Certified
191 Patients/Day

Contact Vitas Healthcare Corporation

(925) 930-9373Get Directions

355 Lennon Lane, Suite 150
Walnut Creek, CA 94598

About Vitas Healthcare Corporation Of California

Hospice overview and quality summary

Vitas Healthcare Corporation Of California is a for-profit hospice care provider in Walnut Creek, CA, serving patients and families in Contra Costa County and the surrounding area. Medicare certified since 2004, Vitas Healthcare Corporation Of California has provided 22 years of end-of-life and palliative care to the community.

Vitas Healthcare Corporation Of California serves an average of 191 patients per day, covering 126 ZIP codes across its service area. 33% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Vitas Healthcare Corporation Of California holds a 2-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 10 physicians are affiliated with this hospice.

When choosing hospice care in Walnut Creek, CA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating2/5 Stars
OwnershipFor-Profit
Certified Since2004
CountyContra Costa
Avg Daily Census191 patients
Service Area126 ZIP codes
HCI Score10/10
Affiliated Doctors10

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

2of 5

Below Average

CMS CAHPS Hospice Star Rating

Vitas Healthcare Corporation Of California has received a 2-star quality rating from CMS, based on caregiver survey results. Families in Walnut Creek, CA considering this hospice should review the detailed survey results below and discuss quality measures with the care team.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
89%

89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Below Average
85%

85% of caregivers gave a top rating for treated with respect, below the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
67%

67% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
72%

72% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
63%

63% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Below Average
65%

65% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
69%

69% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
76%

76% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

99.7%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.7%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.1%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

99.5%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.3%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

99.8%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

98.5%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Vitas Healthcare Corporation Of California's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

66.3% of Vitas Healthcare Corporation Of California's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

97.1%

Natl: 89.5%

80th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

22.5

Natl: 13.4

97th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

8.2%

Natl: 9.2%

53th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

41.9%

Natl: 55.4%

36th pctl

Early Live Discharges

Patients discharged alive within 3 days

14.6%

Natl: 7.2%

91th pctl

Late Live Discharges

Patients discharged alive after enrollment

28.7%

Natl: 40%

28th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

10.4%

Natl: 8%

67th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

4.9%

Natl: 2.3%

89th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

1.2%

Natl: 0.6%

91th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$24,032

Natl: $16,971

78th pctl

Patient Population

Primary diagnoses of hospice patients

Vitas Healthcare Corporation Of California's patient population is primarily composed of individuals with stroke (31%), followed by respiratory disease (19%), other conditions (17%), cancer (15%), dementia (10%), cardiovascular disease (9%).

Stroke31%
Respiratory Disease19%
Other Conditions17%
Cancer15%
Dementia10%
Cardiovascular Disease9%

Care Settings

Where hospice care is delivered

Vitas Healthcare Corporation Of California delivers 33% of its care in patients' homes, with 55% in assisted living settings, 10% in nursing facility settings, 1% in hospital settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 191 patients per day.

Assisted Living

55%

Patient's Home

33%

Nursing Facility

10%

Hospital

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Vitas Healthcare Corporation Of California

What is the CMS rating for Vitas Healthcare Corporation Of California?

Vitas Healthcare Corporation Of California has a 2-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Vitas Healthcare Corporation Of California primarily treat?

Vitas Healthcare Corporation Of California's patient population includes stroke (31%), respiratory disease (19%), other conditions (17%), cancer (15%), dementia (10%), cardiovascular disease (9%). This reflects the hospice's experience managing these conditions.

Where does Vitas Healthcare Corporation Of California provide care?

Vitas Healthcare Corporation Of California provides care in assisted living (55%), patient's home (33%), nursing facility (10%), hospital (1%).

How large is Vitas Healthcare Corporation Of California?

Vitas Healthcare Corporation Of California serves an average of 191 patients per day and covers 126 ZIP codes in its service area.

How many doctors are affiliated with Vitas Healthcare Corporation Of California?

10 physicians are affiliated with Vitas Healthcare Corporation Of California.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·