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Hospice Care

Continuum Care Hospice Llc

Below Average2-Star CMS Rating

1001 Galaxy Way, Ste 206, Concord, CA 94520

For-Profit
11 Years Certified
250 Patients/Day

Contact Continuum Care Hospice

(925) 398-7548Get Directions

1001 Galaxy Way, Ste 206
Concord, CA 94520

About Continuum Care Hospice Llc

Hospice overview and quality summary

Continuum Care Hospice Llc is a for-profit hospice care provider in Concord, CA, serving patients and families in Contra Costa County and the surrounding area. Medicare certified since 2015, Continuum Care Hospice Llc has provided 11 years of end-of-life and palliative care to the community.

Continuum Care Hospice Llc serves an average of 250 patients per day, covering 190 ZIP codes across its service area. 40% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Continuum Care Hospice Llc holds a 2-star CMS rating based on caregiver surveys. Families are encouraged to review the detailed quality measures below. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 10 physicians are affiliated with this hospice.

When choosing hospice care in Concord, CA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating2/5 Stars
OwnershipFor-Profit
Certified Since2015
CountyContra Costa
Avg Daily Census250 patients
Service Area190 ZIP codes
HCI Score9/10
Affiliated Doctors10

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

2of 5

Below Average

CMS CAHPS Hospice Star Rating

Continuum Care Hospice Llc has received a 2-star quality rating from CMS, based on caregiver survey results. Families in Concord, CA considering this hospice should review the detailed survey results below and discuss quality measures with the care team.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Below Average
85%

85% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Below Average
83%

83% of caregivers gave a top rating for treated with respect, below the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Below Average
63%

63% of caregivers gave a top rating for help with symptoms, below the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Below Average
72%

72% of caregivers gave a top rating for team communication, below the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
61%

61% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Below Average
67%

67% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
69%

69% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Below Average
72%

72% of caregivers gave a top rating for would recommend, below the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.6%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.4%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

96.2%

Natl: 94.8%

Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

99.7%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

96.3%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Continuum Care Hospice Llc's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

60.8% of Continuum Care Hospice Llc's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

94.5%

Natl: 89.5%

58th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

13.9

Natl: 13.4

67th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

9%

Natl: 9.2%

62th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

66.8%

Natl: 55.4%

70th pctl

Early Live Discharges

Patients discharged alive within 3 days

9.8%

Natl: 7.2%

73th pctl

Late Live Discharges

Patients discharged alive after enrollment

38.7%

Natl: 40%

56th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

3%

Natl: 8%

28th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$27,522

Natl: $16,971

87th pctl

Patient Population

Primary diagnoses of hospice patients

Continuum Care Hospice Llc's patient population is primarily composed of individuals with dementia (38%), followed by cancer (22%), other conditions (18%), cardiovascular disease (9%), respiratory disease (8%), stroke (8%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.

Dementia38%
Cancer22%
Other Conditions18%
Cardiovascular Disease9%
Respiratory Disease8%
Stroke8%

Care Settings

Where hospice care is delivered

Continuum Care Hospice Llc delivers 40% of its care in patients' homes, with 43% in assisted living settings, 16% in nursing facility settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 250 patients per day.

Assisted Living

43%

Patient's Home

40%

Nursing Facility

16%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Continuum Care Hospice Llc

What is the CMS rating for Continuum Care Hospice Llc?

Continuum Care Hospice Llc has a 2-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Continuum Care Hospice Llc primarily treat?

Continuum Care Hospice Llc's patient population includes dementia (38%), cancer (22%), other conditions (18%), cardiovascular disease (9%), respiratory disease (8%), stroke (8%). This reflects the hospice's experience managing these conditions.

Where does Continuum Care Hospice Llc provide care?

Continuum Care Hospice Llc provides care in assisted living (43%), patient's home (40%), nursing facility (16%).

How large is Continuum Care Hospice Llc?

Continuum Care Hospice Llc serves an average of 250 patients per day and covers 190 ZIP codes in its service area.

How many doctors are affiliated with Continuum Care Hospice Llc?

10 physicians are affiliated with Continuum Care Hospice Llc.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·