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Hospice Care

Visiting Nurse Home Care&hospice Of Carroll County

1529 White Mountain Highway Po Box 432, North Conway, NH 03860

Non-Profit
31 Years Certified
19 Patients/Day

Contact Visiting Nurse Home

(603) 447-6766Get Directions

1529 White Mountain Highway Po Box 432
North Conway, NH 03860

About Visiting Nurse Home Care&hospice Of Carroll County

Hospice overview and quality summary

Visiting Nurse Home Care&hospice Of Carroll County is a nonprofit hospice care provider in North Conway, NH, serving patients and families in Carroll County and the surrounding area. Medicare certified since 1995, Visiting Nurse Home Care&hospice Of Carroll County has provided 31 years of end-of-life and palliative care to the community.

Visiting Nurse Home Care&hospice Of Carroll County serves an average of 19 patients per day, covering 22 ZIP codes across its service area. 86% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 3 physicians are affiliated with this hospice.

When choosing hospice care in North Conway, NH, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star RatingNot Rated
OwnershipNon-Profit
Certified Since1995
CountyCarroll
Avg Daily Census19 patients
Service Area22 ZIP codes
HCI Score10/10
Affiliated Doctors3

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
88%

88% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Above Average
95%

95% of caregivers gave Visiting Nurse Home Care&hospice Of Carroll County a top rating for treated with respect, above the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Above Average
81%

81% of caregivers gave Visiting Nurse Home Care&hospice Of Carroll County a top rating for help with symptoms, above the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Above Average
87%

87% of caregivers gave Visiting Nurse Home Care&hospice Of Carroll County a top rating for team communication, above the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
83%

83% of caregivers gave Visiting Nurse Home Care&hospice Of Carroll County a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
82%

82% of caregivers gave Visiting Nurse Home Care&hospice Of Carroll County a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
87%

87% of caregivers gave Visiting Nurse Home Care&hospice Of Carroll County a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
95%

95% of caregivers gave Visiting Nurse Home Care&hospice Of Carroll County a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

95.7%

Natl: 98.3%

Below Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

98.8%

Natl: 97.4%

Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

94.7%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

Visiting Nurse Home Care&hospice Of Carroll County's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

41.8% of Visiting Nurse Home Care&hospice Of Carroll County's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.

Visits Near Death

Patients with visits in last 3 days of life

84.4%

Natl: 89.5%

19th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

9.4

Natl: 13.4

19th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

7.9%

Natl: 9.2%

50th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

80%

Natl: 55.4%

87th pctl

Early Live Discharges

Patients discharged alive within 3 days

0%

Natl: 7.2%

19th pctl

Late Live Discharges

Patients discharged alive after enrollment

50%

Natl: 40%

83th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

0%

Natl: 8%

19th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.4%

Natl: 0.6%

81th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$13,740

Natl: $16,971

27th pctl

Patient Population

Primary diagnoses of hospice patients

Visiting Nurse Home Care&hospice Of Carroll County's patient population is primarily composed of individuals with cancer (31%), followed by cardiovascular disease (23%), dementia (20%), other conditions (15%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.

Cancer31%
Cardiovascular Disease23%
Dementia20%
Other Conditions15%

Care Settings

Where hospice care is delivered

Visiting Nurse Home Care&hospice Of Carroll County delivers 86% of its care in patients' homes, with 13% in nursing facility settings, 1% in hospital settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 19 patients per day.

Patient's Home

86%

Nursing Facility

13%

Hospital

1%

Doctors at Visiting Nurse Home Care&hospice Of Carroll County

3 affiliated physicians

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Visiting Nurse Home Care&hospice Of Carroll County

What is the CMS rating for Visiting Nurse Home Care&hospice Of Carroll County?

Visiting Nurse Home Care&hospice Of Carroll County does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.

What conditions does Visiting Nurse Home Care&hospice Of Carroll County primarily treat?

Visiting Nurse Home Care&hospice Of Carroll County's patient population includes cancer (31%), cardiovascular disease (23%), dementia (20%), other conditions (15%). This reflects the hospice's experience managing these conditions.

Where does Visiting Nurse Home Care&hospice Of Carroll County provide care?

Visiting Nurse Home Care&hospice Of Carroll County provides care in patient's home (86%), nursing facility (13%), hospital (1%).

How large is Visiting Nurse Home Care&hospice Of Carroll County?

Visiting Nurse Home Care&hospice Of Carroll County serves an average of 19 patients per day and covers 22 ZIP codes in its service area.

How many doctors are affiliated with Visiting Nurse Home Care&hospice Of Carroll County?

3 physicians are affiliated with Visiting Nurse Home Care&hospice Of Carroll County.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·