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Hospice Care

Cornerstone Vna

Average3-Star CMS Rating

178 Farmington Road, Rochester, NH 03867

Non-Profit
15 Years Certified
62 Patients/Day

Contact Cornerstone Vna

(603) 332-1133Get Directions

178 Farmington Road
Rochester, NH 03867

About Cornerstone Vna

Hospice overview and quality summary

Cornerstone Vna is a nonprofit hospice care provider in Rochester, NH, serving patients and families in Strafford County and the surrounding area. Medicare certified since 2011, Cornerstone Vna has provided 15 years of end-of-life and palliative care to the community.

Cornerstone Vna serves an average of 62 patients per day, covering 62 ZIP codes across its service area. 76% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Cornerstone Vna a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.

When choosing hospice care in Rochester, NH, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipNon-Profit
Certified Since2011
CountyStrafford
Avg Daily Census62 patients
Service Area62 ZIP codes
HCI Score9/10
Affiliated Doctors20

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Cornerstone Vna has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Rochester, NH compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
90%

90% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
89%

89% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
74%

74% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
80%

80% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
71%

71% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
75%

75% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
78%

78% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
84%

84% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.7%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.7%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

99.3%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Cornerstone Vna's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

48.3% of Cornerstone Vna's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.

Visits Near Death

Patients with visits in last 3 days of life

89.4%

Natl: 89.5%

29th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

12.1

Natl: 13.4

48th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

5%

Natl: 9.2%

15th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

48.9%

Natl: 55.4%

45th pctl

Early Live Discharges

Patients discharged alive within 3 days

9.9%

Natl: 7.2%

73th pctl

Late Live Discharges

Patients discharged alive after enrollment

28.6%

Natl: 40%

28th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

3.3%

Natl: 8%

29th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

5.5%

Natl: 2.3%

91th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

1.6%

Natl: 0.6%

92th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$10,382

Natl: $16,971

12th pctl

Patient Population

Primary diagnoses of hospice patients

Cornerstone Vna's patient population is primarily composed of individuals with cancer (37%), followed by cardiovascular disease (18%), other conditions (16%), dementia (13%), respiratory disease (12%), stroke (5%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.

Cancer37%
Cardiovascular Disease18%
Other Conditions16%
Dementia13%
Respiratory Disease12%
Stroke5%

Care Settings

Where hospice care is delivered

Cornerstone Vna delivers 76% of its care in patients' homes, with 18% in assisted living settings, 2% in nursing facility settings, 1% in inpatient hospice settings, 1% in skilled nursing settings, 1% in hospital settings. The hospice serves an average of 62 patients per day.

Patient's Home

76%

Assisted Living

18%

Nursing Facility

2%

Inpatient Hospice

1%

Skilled Nursing

1%

Hospital

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Cornerstone Vna

What is the CMS rating for Cornerstone Vna?

Cornerstone Vna has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Cornerstone Vna primarily treat?

Cornerstone Vna's patient population includes cancer (37%), cardiovascular disease (18%), other conditions (16%), dementia (13%), respiratory disease (12%), stroke (5%). This reflects the hospice's experience managing these conditions.

Where does Cornerstone Vna provide care?

Cornerstone Vna provides care in patient's home (76%), assisted living (18%), nursing facility (2%), inpatient hospice (1%), skilled nursing (1%), hospital (1%).

How large is Cornerstone Vna?

Cornerstone Vna serves an average of 62 patients per day and covers 62 ZIP codes in its service area.

How many doctors are affiliated with Cornerstone Vna?

20 physicians are affiliated with Cornerstone Vna.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·