About Upper Peninsula Home Health & Hospice
Hospice overview and quality summary
Upper Peninsula Home Health & Hospice is a for-profit hospice care provider in Marquette, MI, serving patients and families in Marquette County and the surrounding area. Medicare certified since 1993, Upper Peninsula Home Health & Hospice has provided 33 years of end-of-life and palliative care to the community.
Upper Peninsula Home Health & Hospice serves an average of 42 patients per day, covering 19 ZIP codes across its service area. 60% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Upper Peninsula Home Health & Hospice has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 16 physicians are affiliated with this hospice.
When choosing hospice care in Marquette, MI, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Upper Peninsula Home Health & Hospice has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Upper Peninsula Home Health & Hospice among the higher-rated hospice providers serving families in Marquette, MI.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
91% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
95% of caregivers gave Upper Peninsula Home Health & Hospice a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
76% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
87% of caregivers gave Upper Peninsula Home Health & Hospice a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
83% of caregivers gave Upper Peninsula Home Health & Hospice a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
81% of caregivers gave Upper Peninsula Home Health & Hospice a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
82% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
89% of caregivers gave Upper Peninsula Home Health & Hospice a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.5%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
98.9%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
98.4%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
98.4%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
97.3%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
95.1%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Upper Peninsula Home Health & Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
62.4% of Upper Peninsula Home Health & Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
94.8%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
9.6
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
8.4%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
65.1%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
4.9%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
39%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
0%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
2.4%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$13,181
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Upper Peninsula Home Health & Hospice's patient population is primarily composed of individuals with cancer (33%), followed by dementia (20%), other conditions (17%), respiratory disease (16%), cardiovascular disease (14%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
Upper Peninsula Home Health & Hospice delivers 60% of its care in patients' homes, with 18% in assisted living settings, 17% in nursing facility settings. The hospice serves an average of 42 patients per day.
Patient's Home
Assisted Living
Nursing Facility
Doctors at Upper Peninsula Home Health & Hospice
16 affiliated physicians
Dr. Catherine Kroll, DO
Family Practice
Dr. Joel Dank, MD
Family Practice
Dr. Kaitlyn Joyce, DO
Internal Medicine
Dr. Kathryn Lerche, DO
Family Practice
Dr. Susan Balmer, MD
Internal Medicine
Dr. Michael Grossman, MD
Family Practice
Dr. David Shahbazi, MD
Family Practice
Dr. Michael Prevost, MD
Family Practice
Dr. Michael Piggott, DO
Family Practice
Dr. Leah Abbott, MD
Family Practice
Dr. Elizabeth Tuma
Family Practice
Dr. John Bartlett, MD
Internal Medicine
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Reviews and ratings from patients
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Frequently Asked Questions
About Upper Peninsula Home Health & Hospice
What is the CMS rating for Upper Peninsula Home Health & Hospice?
Upper Peninsula Home Health & Hospice has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Upper Peninsula Home Health & Hospice primarily treat?
Upper Peninsula Home Health & Hospice's patient population includes cancer (33%), dementia (20%), other conditions (17%), respiratory disease (16%), cardiovascular disease (14%). This reflects the hospice's experience managing these conditions.
Where does Upper Peninsula Home Health & Hospice provide care?
Upper Peninsula Home Health & Hospice provides care in patient's home (60%), assisted living (18%), nursing facility (17%).
How large is Upper Peninsula Home Health & Hospice?
Upper Peninsula Home Health & Hospice serves an average of 42 patients per day and covers 19 ZIP codes in its service area.
How many doctors are affiliated with Upper Peninsula Home Health & Hospice?
16 physicians are affiliated with Upper Peninsula Home Health & Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·