About Lake Superior Hospice Association
Hospice overview and quality summary
Lake Superior Hospice Association is a nonprofit hospice care provider in Marquette, MI, serving patients and families in Marquette County and the surrounding area. Medicare certified since 1992, Lake Superior Hospice Association has provided 34 years of end-of-life and palliative care to the community.
Lake Superior Hospice Association serves an average of 32 patients per day, covering 20 ZIP codes across its service area. 52% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 18 physicians are affiliated with this hospice.
When choosing hospice care in Marquette, MI, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
97% of caregivers gave Lake Superior Hospice Association a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
99% of caregivers gave Lake Superior Hospice Association a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
86% of caregivers gave Lake Superior Hospice Association a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
92% of caregivers gave Lake Superior Hospice Association a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
93% of caregivers gave Lake Superior Hospice Association a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
88% of caregivers gave Lake Superior Hospice Association a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
93% of caregivers gave Lake Superior Hospice Association a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
98% of caregivers gave Lake Superior Hospice Association a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.4%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
98.7%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
98.7%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Lake Superior Hospice Association's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
94.3% of Lake Superior Hospice Association's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
100%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
19.1
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
14.3%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
43.6%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
5.4%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
27%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
8.1%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
2.7%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$12,383
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Lake Superior Hospice Association's patient population is primarily composed of individuals with cardiovascular disease (25%), followed by cancer (25%), dementia (17%), other conditions (16%), respiratory disease (13%).
Care Settings
Where hospice care is delivered
Lake Superior Hospice Association delivers 52% of its care in patients' homes, with 21% in skilled nursing settings, 16% in assisted living settings, 12% in nursing facility settings. The hospice serves an average of 32 patients per day.
Patient's Home
Skilled Nursing
Assisted Living
Nursing Facility
Doctors at Lake Superior Hospice Association
18 affiliated physicians
Dr. Chelsea Ray, MD
Family Practice
Dr. Catherine Kroll, DO
Family Practice
Dr. Kaitlyn Joyce, DO
Internal Medicine
Dr. Lara Clary-lantis, DO
Hospice/palliative Care
Dr. Susan Balmer, MD
Internal Medicine
Dr. Jeffrey Karr, MD
Family Practice
Dr. Kurt Olson, MD
Family Practice
Dr. David Shahbazi, MD
Family Practice
Dr. Laura Santoro, MD
Family Practice
Dr. Ginger Bohl, MD
Hospitalist
Dr. Jennifer Dehlin, MD
Family Practice
Dr. Michael Prevost, MD
Family Practice
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Lake Superior Hospice Association
What is the CMS rating for Lake Superior Hospice Association?
Lake Superior Hospice Association does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Lake Superior Hospice Association primarily treat?
Lake Superior Hospice Association's patient population includes cardiovascular disease (25%), cancer (25%), dementia (17%), other conditions (16%), respiratory disease (13%). This reflects the hospice's experience managing these conditions.
Where does Lake Superior Hospice Association provide care?
Lake Superior Hospice Association provides care in patient's home (52%), skilled nursing (21%), assisted living (16%), nursing facility (12%).
How large is Lake Superior Hospice Association?
Lake Superior Hospice Association serves an average of 32 patients per day and covers 20 ZIP codes in its service area.
How many doctors are affiliated with Lake Superior Hospice Association?
18 physicians are affiliated with Lake Superior Hospice Association.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·