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Hospice Care

Uplifted Care

Very Good4-Star CMS Rating

482 Main Street Nw, Bourbonnais, IL 60914

Non-Profit
33 Years Certified
120 Patients/Day

Contact Uplifted Care

(815) 939-4141Get Directions

482 Main Street Nw
Bourbonnais, IL 60914

About Uplifted Care

Hospice overview and quality summary

Uplifted Care is a nonprofit hospice care provider in Bourbonnais, IL, serving patients and families in Kankakee County and the surrounding area. Medicare certified since 1993, Uplifted Care has provided 33 years of end-of-life and palliative care to the community.

Uplifted Care serves an average of 120 patients per day, covering 64 ZIP codes across its service area. 35% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

Uplifted Care has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 20 physicians are affiliated with this hospice.

When choosing hospice care in Bourbonnais, IL, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating4/5 Stars
OwnershipNon-Profit
Certified Since1993
CountyKankakee
Avg Daily Census120 patients
Service Area64 ZIP codes
HCI Score9/10
Affiliated Doctors20

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

4of 5

Very Good

CMS CAHPS Hospice Star Rating

Uplifted Care has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Uplifted Care among the higher-rated hospice providers serving families in Bourbonnais, IL.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Above Average
93%

93% of caregivers gave Uplifted Care a top rating for emotional & spiritual support, above the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
92%

92% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
76%

76% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
83%

83% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
82%

82% of caregivers gave Uplifted Care a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
79%

79% of caregivers gave Uplifted Care a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
86%

86% of caregivers gave Uplifted Care a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
88%

88% of caregivers gave Uplifted Care a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

99.9%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

99.7%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

99.9%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

99.7%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

9/10

Overall HCI Score

National average: 8.8/10

Uplifted Care's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

74.7% of Uplifted Care's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

97.3%

Natl: 89.5%

81th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

15.2

Natl: 13.4

77th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

9.5%

Natl: 9.2%

66th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

55.6%

Natl: 55.4%

54th pctl

Early Live Discharges

Patients discharged alive within 3 days

16.4%

Natl: 7.2%

93th pctl

Late Live Discharges

Patients discharged alive after enrollment

25.4%

Natl: 40%

21th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

10.4%

Natl: 8%

67th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

1.5%

Natl: 2.3%

56th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.8%

Natl: 0.6%

88th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$11,002

Natl: $16,971

14th pctl

Patient Population

Primary diagnoses of hospice patients

Uplifted Care's patient population is primarily composed of individuals with stroke (27%), followed by cancer (23%), other conditions (17%), cardiovascular disease (15%), respiratory disease (10%), dementia (8%).

Stroke27%
Cancer23%
Other Conditions17%
Cardiovascular Disease15%
Respiratory Disease10%
Dementia8%

Care Settings

Where hospice care is delivered

Uplifted Care delivers 35% of its care in patients' homes, with 51% in nursing facility settings, 14% in assisted living settings, 1% in hospital settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 120 patients per day.

Nursing Facility

51%

Patient's Home

35%

Assisted Living

14%

Hospital

1%

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Uplifted Care

What is the CMS rating for Uplifted Care?

Uplifted Care has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Uplifted Care primarily treat?

Uplifted Care's patient population includes stroke (27%), cancer (23%), other conditions (17%), cardiovascular disease (15%), respiratory disease (10%), dementia (8%). This reflects the hospice's experience managing these conditions.

Where does Uplifted Care provide care?

Uplifted Care provides care in nursing facility (51%), patient's home (35%), assisted living (14%), hospital (1%).

How large is Uplifted Care?

Uplifted Care serves an average of 120 patients per day and covers 64 ZIP codes in its service area.

How many doctors are affiliated with Uplifted Care?

20 physicians are affiliated with Uplifted Care.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·