About Providence Hospice
Hospice overview and quality summary
Providence Hospice is a nonprofit hospice care provider in Tinley Park, IL, serving patients and families in Cook County and the surrounding area. Medicare certified since 2003, Providence Hospice has provided 23 years of end-of-life and palliative care to the community.
Providence Hospice serves an average of 36 patients per day, covering 77 ZIP codes across its service area. 28% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
CMS has assigned Providence Hospice a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 10 physicians are affiliated with this hospice.
When choosing hospice care in Tinley Park, IL, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Average
CMS CAHPS Hospice Star Rating
Providence Hospice has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Tinley Park, IL compare hospice providers.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
87% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
93% of caregivers gave Providence Hospice a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
73% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
80% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
74% of caregivers gave a top rating for getting timely care, below the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
68% of caregivers gave a top rating for training for family caregivers, below the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
81% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
84% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
100.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
98.7%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
100.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
93.3%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
93.8%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
96.0%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Providence Hospice's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
77.4% of Providence Hospice's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
95.3%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
13.4
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
6%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
33.3%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
3.8%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
53.8%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
3.8%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
0%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.1%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$13,753
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Providence Hospice's patient population is primarily composed of individuals with dementia (29%), followed by other conditions (27%), cancer (19%), cardiovascular disease (15%), respiratory disease (7%), stroke (7%). Dementia care requires specialized communication techniques and behavioral support, which experienced hospice teams are trained to provide.
Care Settings
Where hospice care is delivered
Providence Hospice delivers 28% of its care in patients' homes, with 39% in assisted living settings, 33% in skilled nursing settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 36 patients per day.
Assisted Living
Skilled Nursing
Patient's Home
Doctors at Providence Hospice
10 affiliated physicians
Dr. Sandhya Nagubadi, MD
Internal Medicine
Dr. Haissam Sabbagh, MD
Internal Medicine
Dr. M Ghaith Mulki, MD
Internal Medicine
Dr. John Curtin, DO
Family Practice
Dr. Sheldon Lewis, MD
Internal Medicine
Dr. Noorun Khan, MD
Internal Medicine
Dr. Khaja Asadullah, MD
Internal Medicine
Dr. Enas Kanama, MD
Family Practice
Dr. Karim Yunez, MD
Internal Medicine
Dr. Lindsey Tengerstrom, MD
Hospice/palliative Care
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Providence Hospice
What is the CMS rating for Providence Hospice?
Providence Hospice has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Providence Hospice primarily treat?
Providence Hospice's patient population includes dementia (29%), other conditions (27%), cancer (19%), cardiovascular disease (15%), respiratory disease (7%), stroke (7%). This reflects the hospice's experience managing these conditions.
Where does Providence Hospice provide care?
Providence Hospice provides care in assisted living (39%), skilled nursing (33%), patient's home (28%).
How large is Providence Hospice?
Providence Hospice serves an average of 36 patients per day and covers 77 ZIP codes in its service area.
How many doctors are affiliated with Providence Hospice?
10 physicians are affiliated with Providence Hospice.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·