About Universal Hospice Care
Hospice overview and quality summary
Universal Hospice Care is a for-profit hospice care provider in Southfield, MI, serving patients and families in Oakland County and the surrounding area. Medicare certified since 2011, Universal Hospice Care has provided 15 years of end-of-life and palliative care to the community.
Universal Hospice Care serves an average of 41 patients per day, covering 85 ZIP codes across its service area. 80% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 7 out of 10, a composite measure of care quality and efficiency. 5 physicians are affiliated with this hospice.
When choosing hospice care in Southfield, MI, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.2%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
86.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
93.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
94.3%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
97.7%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
94.4%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
95.9%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
72.9%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Universal Hospice Care's Hospice Care Index (HCI) score is 7 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.
15.7% of Universal Hospice Care's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.
Visits Near Death
Patients with visits in last 3 days of life
63.9%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
8.7
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
5%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
79.3%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
21.4%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
12.5%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
14.3%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
7.1%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.2%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$18,179
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Universal Hospice Care's patient population is primarily composed of individuals with cancer (31%), followed by dementia (23%), cardiovascular disease (17%), other conditions (17%), stroke (10%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
Universal Hospice Care delivers 80% of its care in patients' homes, with 19% in skilled nursing settings, 1% in assisted living settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 41 patients per day.
Patient's Home
Skilled Nursing
Assisted Living
Doctors at Universal Hospice Care
5 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Universal Hospice Care
What is the CMS rating for Universal Hospice Care?
Universal Hospice Care does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does Universal Hospice Care primarily treat?
Universal Hospice Care's patient population includes cancer (31%), dementia (23%), cardiovascular disease (17%), other conditions (17%), stroke (10%). This reflects the hospice's experience managing these conditions.
Where does Universal Hospice Care provide care?
Universal Hospice Care provides care in patient's home (80%), skilled nursing (19%), assisted living (1%).
How large is Universal Hospice Care?
Universal Hospice Care serves an average of 41 patients per day and covers 85 ZIP codes in its service area.
How many doctors are affiliated with Universal Hospice Care?
5 physicians are affiliated with Universal Hospice Care.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·