About Promedica Hospice - Southfield
Hospice overview and quality summary
Promedica Hospice - Southfield is a for-profit hospice care provider in Southfield, MI, serving patients and families in Oakland County and the surrounding area. Medicare certified since 1995, Promedica Hospice - Southfield has provided 31 years of end-of-life and palliative care to the community.
Promedica Hospice - Southfield serves an average of 21 patients per day, covering 123 ZIP codes across its service area. 39% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
Promedica Hospice - Southfield has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency.
When choosing hospice care in Southfield, MI, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
Promedica Hospice - Southfield has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Promedica Hospice - Southfield among the higher-rated hospice providers serving families in Southfield, MI.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
93% of caregivers gave Promedica Hospice - Southfield a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
93% of caregivers gave Promedica Hospice - Southfield a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
76% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.
Team Communication
How well the hospice team communicated with the family
85% of caregivers gave Promedica Hospice - Southfield a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
81% of caregivers gave Promedica Hospice - Southfield a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
77% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
87% of caregivers gave Promedica Hospice - Southfield a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
87% of caregivers gave Promedica Hospice - Southfield a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
98.3%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
100.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
68.8%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
96.7%
Natl: 99.0%
Composite Process Score
Composite measure of all hospice care process quality measures
78.3%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
Promedica Hospice - Southfield's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
47.4% of Promedica Hospice - Southfield's patients received visits from the hospice team in their final days of life, consistent with the national average of 47.9%. Presence during the final days reflects the hospice's commitment to supporting families when it matters most.
Visits Near Death
Patients with visits in last 3 days of life
83.6%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
12.4
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
6.5%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
73.7%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
5%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
55%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
10%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
1.7%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$17,161
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
Promedica Hospice - Southfield's patient population is primarily composed of individuals with stroke (24%), followed by dementia (23%), cancer (23%), other conditions (23%).
Care Settings
Where hospice care is delivered
Promedica Hospice - Southfield delivers 39% of its care in patients' homes, with 33% in nursing facility settings, 28% in assisted living settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 21 patients per day.
Patient's Home
Nursing Facility
Assisted Living
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About Promedica Hospice - Southfield
What is the CMS rating for Promedica Hospice - Southfield?
Promedica Hospice - Southfield has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does Promedica Hospice - Southfield primarily treat?
Promedica Hospice - Southfield's patient population includes stroke (24%), dementia (23%), cancer (23%), other conditions (23%). This reflects the hospice's experience managing these conditions.
Where does Promedica Hospice - Southfield provide care?
Promedica Hospice - Southfield provides care in patient's home (39%), nursing facility (33%), assisted living (28%).
How large is Promedica Hospice - Southfield?
Promedica Hospice - Southfield serves an average of 21 patients per day and covers 123 ZIP codes in its service area.
How many doctors are affiliated with Promedica Hospice - Southfield?
Affiliated physician data is not currently available for Promedica Hospice - Southfield.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·