About The Sanctuary Hospice House
Hospice overview and quality summary
The Sanctuary Hospice House is a nonprofit hospice care provider in Tupelo, MS, serving patients and families in Lee County and the surrounding area. Medicare certified since 2005, The Sanctuary Hospice House has provided 21 years of end-of-life and palliative care to the community.
The Sanctuary Hospice House serves an average of 51 patients per day, covering 87 ZIP codes across its service area. 38% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The Sanctuary Hospice House has earned a 5-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 1 physicians are affiliated with this hospice.
When choosing hospice care in Tupelo, MS, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Excellent
CMS CAHPS Hospice Star Rating
The Sanctuary Hospice House has earned a 5-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places The Sanctuary Hospice House among the higher-rated hospice providers serving families in Tupelo, MS.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
93% of caregivers gave The Sanctuary Hospice House a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
96% of caregivers gave The Sanctuary Hospice House a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
82% of caregivers gave The Sanctuary Hospice House a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
87% of caregivers gave The Sanctuary Hospice House a top rating for team communication, above the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
89% of caregivers gave The Sanctuary Hospice House a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
81% of caregivers gave The Sanctuary Hospice House a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
91% of caregivers gave The Sanctuary Hospice House a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
94% of caregivers gave The Sanctuary Hospice House a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
100.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.2%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
97.8%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
99.6%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
100.0%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
91.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
94.3%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
The Sanctuary Hospice House's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
27.9% of The Sanctuary Hospice House's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.
Visits Near Death
Patients with visits in last 3 days of life
75.2%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
12
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
8.1%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
39.6%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
9.2%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
33.3%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
6.9%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
2.3%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0.6%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$7,171
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
The Sanctuary Hospice House's patient population is primarily composed of individuals with cancer (33%), followed by other conditions (24%), dementia (15%), respiratory disease (11%), cardiovascular disease (9%), stroke (9%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.
Care Settings
Where hospice care is delivered
The Sanctuary Hospice House delivers 38% of its care in patients' homes, with 22% in nursing facility settings, 10% in assisted living settings, 2% in inpatient hospice settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 51 patients per day.
Patient's Home
Nursing Facility
Assisted Living
Inpatient Hospice
Doctors at The Sanctuary Hospice House
1 affiliated physicians
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About The Sanctuary Hospice House
What is the CMS rating for The Sanctuary Hospice House?
The Sanctuary Hospice House has a 5-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does The Sanctuary Hospice House primarily treat?
The Sanctuary Hospice House's patient population includes cancer (33%), other conditions (24%), dementia (15%), respiratory disease (11%), cardiovascular disease (9%), stroke (9%). This reflects the hospice's experience managing these conditions.
Where does The Sanctuary Hospice House provide care?
The Sanctuary Hospice House provides care in patient's home (38%), nursing facility (22%), assisted living (10%), inpatient hospice (2%).
How large is The Sanctuary Hospice House?
The Sanctuary Hospice House serves an average of 51 patients per day and covers 87 ZIP codes in its service area.
How many doctors are affiliated with The Sanctuary Hospice House?
1 physicians are affiliated with The Sanctuary Hospice House.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·