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Hospice Care

The Sanctuary Hospice House

Excellent5-Star CMS Rating

5159 W Main St (in-pt & Out-pt), Tupelo, MS 38801

Non-Profit
21 Years Certified
51 Patients/Day

Contact The Sanctuary Hospice

(662) 407-2400Get Directions

5159 W Main St (in-pt & Out-pt)
Tupelo, MS 38801

About The Sanctuary Hospice House

Hospice overview and quality summary

The Sanctuary Hospice House is a nonprofit hospice care provider in Tupelo, MS, serving patients and families in Lee County and the surrounding area. Medicare certified since 2005, The Sanctuary Hospice House has provided 21 years of end-of-life and palliative care to the community.

The Sanctuary Hospice House serves an average of 51 patients per day, covering 87 ZIP codes across its service area. 38% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

The Sanctuary Hospice House has earned a 5-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 1 physicians are affiliated with this hospice.

When choosing hospice care in Tupelo, MS, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating5/5 Stars
OwnershipNon-Profit
Certified Since2005
CountyLee
Avg Daily Census51 patients
Service Area87 ZIP codes
HCI Score10/10
Affiliated Doctors1

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

5of 5

Excellent

CMS CAHPS Hospice Star Rating

The Sanctuary Hospice House has earned a 5-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places The Sanctuary Hospice House among the higher-rated hospice providers serving families in Tupelo, MS.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Above Average
93%

93% of caregivers gave The Sanctuary Hospice House a top rating for emotional & spiritual support, above the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Above Average
96%

96% of caregivers gave The Sanctuary Hospice House a top rating for treated with respect, above the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Above Average
82%

82% of caregivers gave The Sanctuary Hospice House a top rating for help with symptoms, above the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Above Average
87%

87% of caregivers gave The Sanctuary Hospice House a top rating for team communication, above the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Above Average
89%

89% of caregivers gave The Sanctuary Hospice House a top rating for getting timely care, above the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
81%

81% of caregivers gave The Sanctuary Hospice House a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
91%

91% of caregivers gave The Sanctuary Hospice House a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
94%

94% of caregivers gave The Sanctuary Hospice House a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

99.2%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

97.8%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

99.6%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

91.0%

Natl: 97.4%

Below Average

Opioid Bowel Regimen

Patients on opioids who were offered a bowel regimen

100.0%

Natl: 93.2%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

94.3%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

10/10

Overall HCI Score

National average: 8.8/10

The Sanctuary Hospice House's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.

27.9% of The Sanctuary Hospice House's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.

Visits Near Death

Patients with visits in last 3 days of life

75.2%

Natl: 89.5%

11th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

12

Natl: 13.4

47th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

8.1%

Natl: 9.2%

52th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

39.6%

Natl: 55.4%

33th pctl

Early Live Discharges

Patients discharged alive within 3 days

9.2%

Natl: 7.2%

69th pctl

Late Live Discharges

Patients discharged alive after enrollment

33.3%

Natl: 40%

42th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

6.9%

Natl: 8%

49th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

2.3%

Natl: 2.3%

67th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0.6%

Natl: 0.6%

85th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$7,171

Natl: $16,971

3th pctl

Patient Population

Primary diagnoses of hospice patients

The Sanctuary Hospice House's patient population is primarily composed of individuals with cancer (33%), followed by other conditions (24%), dementia (15%), respiratory disease (11%), cardiovascular disease (9%), stroke (9%). While cancer has historically been the most common hospice diagnosis, the proportion of non-cancer patients has grown substantially over the past decade.

Cancer33%
Other Conditions24%
Dementia15%
Respiratory Disease11%
Cardiovascular Disease9%
Stroke9%

Care Settings

Where hospice care is delivered

The Sanctuary Hospice House delivers 38% of its care in patients' homes, with 22% in nursing facility settings, 10% in assisted living settings, 2% in inpatient hospice settings. The significant proportion of facility-based care may reflect patients requiring higher levels of medical support or those without available home caregivers. The hospice serves an average of 51 patients per day.

Patient's Home

38%

Nursing Facility

22%

Assisted Living

10%

Inpatient Hospice

2%

Doctors at The Sanctuary Hospice House

1 affiliated physicians

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About The Sanctuary Hospice House

What is the CMS rating for The Sanctuary Hospice House?

The Sanctuary Hospice House has a 5-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does The Sanctuary Hospice House primarily treat?

The Sanctuary Hospice House's patient population includes cancer (33%), other conditions (24%), dementia (15%), respiratory disease (11%), cardiovascular disease (9%), stroke (9%). This reflects the hospice's experience managing these conditions.

Where does The Sanctuary Hospice House provide care?

The Sanctuary Hospice House provides care in patient's home (38%), nursing facility (22%), assisted living (10%), inpatient hospice (2%).

How large is The Sanctuary Hospice House?

The Sanctuary Hospice House serves an average of 51 patients per day and covers 87 ZIP codes in its service area.

How many doctors are affiliated with The Sanctuary Hospice House?

1 physicians are affiliated with The Sanctuary Hospice House.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·