About North Mississippi Medical Ctr
Hospice overview and quality summary
North Mississippi Medical Ctr is a nonprofit hospice care provider in Tupelo, MS, serving patients and families in Lee County and the surrounding area. Medicare certified since 1984, North Mississippi Medical Ctr has provided 42 years of end-of-life and palliative care to the community.
North Mississippi Medical Ctr serves an average of 57 patients per day, covering 97 ZIP codes across its service area. 68% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
North Mississippi Medical Ctr has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support. The facility's Hospice Care Index score is 10 out of 10, a composite measure of care quality and efficiency. 14 physicians are affiliated with this hospice.
When choosing hospice care in Tupelo, MS, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Very Good
CMS CAHPS Hospice Star Rating
North Mississippi Medical Ctr has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places North Mississippi Medical Ctr among the higher-rated hospice providers serving families in Tupelo, MS.
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
94% of caregivers gave North Mississippi Medical Ctr a top rating for emotional & spiritual support, above the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
92% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
78% of caregivers gave North Mississippi Medical Ctr a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
82% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
79% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
82% of caregivers gave North Mississippi Medical Ctr a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
83% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
84% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
99.9%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
99.2%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
99.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
90.5%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
98.8%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
99.5%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
96.4%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
91.6%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
North Mississippi Medical Ctr's Hospice Care Index (HCI) score is 10 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
77.0% of North Mississippi Medical Ctr's patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.
Visits Near Death
Patients with visits in last 3 days of life
97.4%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
25
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
17.4%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
37.7%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
6.6%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
24.6%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
10.7%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
1.6%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
6.9%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$7,128
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
North Mississippi Medical Ctr's patient population is primarily composed of individuals with respiratory disease (24%), followed by cancer (23%), other conditions (17%), cardiovascular disease (13%), dementia (12%), stroke (12%).
Care Settings
Where hospice care is delivered
North Mississippi Medical Ctr delivers 68% of its care in patients' homes, with 12% in hospital settings, 11% in inpatient hospice settings, 9% in skilled nursing settings, 1% in assisted living settings. The hospice serves an average of 57 patients per day.
Patient's Home
Hospital
Inpatient Hospice
Skilled Nursing
Assisted Living
Doctors at North Mississippi Medical Ctr
14 affiliated physicians
Dr. Charles Kelly, DO
Family Practice
Dr. Kevin Abel, MD
Family Practice
Dr. Christoph Reynolds, MD
Family Practice
Dr. William Morgan, MD
Family Practice
Dr. Richmond Mccarty, DO
Family Practice
Dr. Ethan Collier, MD
Family Practice
Dr. Heather Hill, MD
Emergency Medicine
Dr. Edmund Miller, DO
Family Practice
Dr. Billy Walton, DO
Family Practice
Dr. William Rogers, MD
Internal Medicine
Dr. James Lewis, MD
Hospitalist
Dr. Victor Mills, MD
Hospitalist
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Frequently Asked Questions
About North Mississippi Medical Ctr
What is the CMS rating for North Mississippi Medical Ctr?
North Mississippi Medical Ctr has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.
What conditions does North Mississippi Medical Ctr primarily treat?
North Mississippi Medical Ctr's patient population includes respiratory disease (24%), cancer (23%), other conditions (17%), cardiovascular disease (13%), dementia (12%), stroke (12%). This reflects the hospice's experience managing these conditions.
Where does North Mississippi Medical Ctr provide care?
North Mississippi Medical Ctr provides care in patient's home (68%), hospital (12%), inpatient hospice (11%), skilled nursing (9%), assisted living (1%).
How large is North Mississippi Medical Ctr?
North Mississippi Medical Ctr serves an average of 57 patients per day and covers 97 ZIP codes in its service area.
How many doctors are affiliated with North Mississippi Medical Ctr?
14 physicians are affiliated with North Mississippi Medical Ctr.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·