About St Mary's Hospice Services, Inc
Hospice overview and quality summary
St Mary's Hospice Services, Inc is a for-profit hospice care provider in Fresno, CA, serving patients and families in Fresno County and the surrounding area. Medicare certified since 2015, St Mary's Hospice Services, Inc has provided 11 years of end-of-life and palliative care to the community.
St Mary's Hospice Services, Inc serves an average of 61 patients per day, covering 41 ZIP codes across its service area. 64% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.
The facility's Hospice Care Index score is 9 out of 10, a composite measure of care quality and efficiency. 12 physicians are affiliated with this hospice.
When choosing hospice care in Fresno, CA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.
At a Glance
Caregiver Satisfaction
CAHPS Hospice Survey results from bereaved family caregivers
Emotional & Spiritual Support
How well the hospice team provided emotional and spiritual support
89% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.
Treated with Respect
Whether the patient was treated with dignity and respect
97% of caregivers gave St Mary's Hospice Services, Inc a top rating for treated with respect, above the national average of 90%.
Help with Symptoms
How well the hospice team managed pain and other symptoms
85% of caregivers gave St Mary's Hospice Services, Inc a top rating for help with symptoms, above the national average of 74%.
Team Communication
How well the hospice team communicated with the family
81% of caregivers gave a top rating for team communication, consistent with the national average of 81%.
Getting Timely Care
Whether the patient received help as soon as it was needed
83% of caregivers gave St Mary's Hospice Services, Inc a top rating for getting timely care, above the national average of 77%.
Training for Family Caregivers
Whether sufficient training was provided to care for the patient
84% of caregivers gave St Mary's Hospice Services, Inc a top rating for training for family caregivers, above the national average of 75%.
Overall Rating (9-10)
Percentage of caregivers rating the hospice 9 or 10 out of 10
85% of caregivers gave St Mary's Hospice Services, Inc a top rating for overall rating (9-10), above the national average of 81%.
Would Recommend
Percentage of caregivers who would definitely recommend this hospice
88% of caregivers gave St Mary's Hospice Services, Inc a top rating for would recommend, above the national average of 84%.
Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average
Quality Process Measures
CMS hospice care quality indicators vs. national benchmarks
Treatment Preferences Documented
Patients whose treatment preferences were discussed and documented
97.0%
Natl: 99.5%
Beliefs & Values Addressed
Patients whose beliefs and values were addressed in the plan of care
90.0%
Natl: 98.3%
Pain Screening
Patients screened for pain upon hospice admission
97.0%
Natl: 98.3%
Comprehensive Pain Assessment
Patients with pain who received a comprehensive pain assessment
94.0%
Natl: 94.8%
Dyspnea Screening
Patients screened for shortness of breath upon admission
97.5%
Natl: 99.0%
Dyspnea Treatment
Patients with dyspnea who received treatment within 24 hours
96.0%
Natl: 97.4%
Opioid Bowel Regimen
Patients on opioids who were offered a bowel regimen
100.0%
Natl: 93.2%
Composite Process Score
Composite measure of all hospice care process quality measures
83.1%
Natl: 91.6%
Hospice Care Index
Composite quality score with 10 sub-measures
Overall HCI Score
National average: 8.8/10
St Mary's Hospice Services, Inc's Hospice Care Index (HCI) score is 9 out of 10, above the national average of 8.8. This composite score reflects stronger-than-average performance across measures of nursing continuity, care transitions, and presence near death.
7.7% of St Mary's Hospice Services, Inc's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.
Visits Near Death
Patients with visits in last 3 days of life
96.1%
Natl: 89.5%
Nurse Care Minutes
Average nurse care minutes per routine home care day
11.5
Natl: 13.4
Weekend Nursing
Percentage of skilled nursing minutes on weekends
5.1%
Natl: 9.2%
Gaps in Nursing Visits
Stays with gaps in skilled nursing visits
6.7%
Natl: 55.4%
Early Live Discharges
Patients discharged alive within 3 days
8.8%
Natl: 7.2%
Late Live Discharges
Patients discharged alive after enrollment
43.4%
Natl: 40%
Burdensome Transitions (Type 1)
Hospice-to-acute-care transitions near death
7.1%
Natl: 8%
Burdensome Transitions (Type 2)
Acute care admissions near death
2.7%
Natl: 2.3%
CHC/GIP Days
Continuous home care & general inpatient days as share of total
0%
Natl: 0.6%
Per-Beneficiary Spending
Average Medicare spending per hospice beneficiary
$21,622
Natl: $16,971
Patient Population
Primary diagnoses of hospice patients
St Mary's Hospice Services, Inc's patient population is primarily composed of individuals with cardiovascular disease (34%), followed by other conditions (27%), cancer (17%), dementia (13%), respiratory disease (5%), stroke (5%). Heart failure is one of the leading diagnoses for hospice admission nationwide, and a high proportion of cardiac patients is typical of most hospice programs.
Care Settings
Where hospice care is delivered
St Mary's Hospice Services, Inc delivers 64% of its care in patients' homes, with 21% in nursing facility settings, 14% in assisted living settings. The hospice serves an average of 61 patients per day.
Patient's Home
Nursing Facility
Assisted Living
Doctors at St Mary's Hospice Services, Inc
12 affiliated physicians
Dr. Kevin Ouma, MD
Internal Medicine
Dr. Hardeep Chohan, MD
Internal Medicine
Dr. Victor Fernandez, MD
Internal Medicine
Dr. Linda Pauls, MD
Family Practice
Dr. Jaime Gonzalez, MD
Family Practice
Dr. March Angela Roan, MD
Internal Medicine
Dr. Daniel Omeara, MD
Family Practice
Dr. Shashi Bains, MD
Internal Medicine
Dr. Pawan Sood, MD
Hospitalist
Dr. Maria Cifuentes Butler, MD
Family Practice
Dr. Owen Goldsworthy, DO
Family Practice
Dr. Alyssa Der Mugrdechian, MD
Family Practice
Patient Reviews
Reviews and ratings from patients
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Frequently Asked Questions
About St Mary's Hospice Services, Inc
What is the CMS rating for St Mary's Hospice Services, Inc?
St Mary's Hospice Services, Inc does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.
What conditions does St Mary's Hospice Services, Inc primarily treat?
St Mary's Hospice Services, Inc's patient population includes cardiovascular disease (34%), other conditions (27%), cancer (17%), dementia (13%), respiratory disease (5%), stroke (5%). This reflects the hospice's experience managing these conditions.
Where does St Mary's Hospice Services, Inc provide care?
St Mary's Hospice Services, Inc provides care in patient's home (64%), nursing facility (21%), assisted living (14%).
How large is St Mary's Hospice Services, Inc?
St Mary's Hospice Services, Inc serves an average of 61 patients per day and covers 41 ZIP codes in its service area.
How many doctors are affiliated with St Mary's Hospice Services, Inc?
12 physicians are affiliated with St Mary's Hospice Services, Inc.
Data source: CMS Hospice Compare · CAHPS Hospice Survey ·