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Hospice Care

Valley Regional Hospice Inc

Average3-Star CMS Rating

6311 N Fresno Street, Suite 103, Fresno, CA 93710

For-Profit
7 Years Certified
9 Patients/Day

Contact Valley Regional Hospice

(559) 431-3333Get Directions

6311 N Fresno Street, Suite 103
Fresno, CA 93710

About Valley Regional Hospice Inc

Hospice overview and quality summary

Valley Regional Hospice Inc is a for-profit hospice care provider in Fresno, CA, serving patients and families in Fresno County and the surrounding area. Medicare certified since 2019, Valley Regional Hospice Inc has provided 7 years of end-of-life and palliative care to the community.

Valley Regional Hospice Inc serves an average of 9 patients per day, covering 33 ZIP codes across its service area. 68% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

CMS has assigned Valley Regional Hospice Inc a 3-star quality rating based on caregiver survey feedback, indicating average satisfaction with the hospice's care. The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency. 1 physicians are affiliated with this hospice.

When choosing hospice care in Fresno, CA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating3/5 Stars
OwnershipFor-Profit
Certified Since2019
CountyFresno
Avg Daily Census9 patients
Service Area33 ZIP codes
HCI Score8/10
Affiliated Doctors1

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

3of 5

Average

CMS CAHPS Hospice Star Rating

Valley Regional Hospice Inc has received a 3-star quality rating from CMS, based on the CAHPS Hospice Survey. This average rating reflects caregiver satisfaction across communication, symptom management, timely care, and emotional support. CMS publishes these ratings to help families in Fresno, CA compare hospice providers.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Below Average
86%

86% of caregivers gave a top rating for emotional & spiritual support, below the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
90%

90% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
73%

73% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
80%

80% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Below Average
72%

72% of caregivers gave a top rating for getting timely care, below the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Average
77%

77% of caregivers gave a top rating for training for family caregivers, consistent with the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Below Average
77%

77% of caregivers gave a top rating for overall rating (9-10), below the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Average
82%

82% of caregivers gave a top rating for would recommend, consistent with the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

98.9%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

98.9%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

8/10

Overall HCI Score

National average: 8.8/10

Valley Regional Hospice Inc's Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.

40.0% of Valley Regional Hospice Inc's patients received visits from the hospice team in their final days of life, below the national average of 47.9%. Families may want to discuss end-of-life visit availability with this hospice.

Visits Near Death

Patients with visits in last 3 days of life

87%

Natl: 89.5%

23th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

24.7

Natl: 13.4

98th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

4.3%

Natl: 9.2%

10th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

13.2%

Natl: 55.4%

6th pctl

Early Live Discharges

Patients discharged alive within 3 days

0%

Natl: 7.2%

19th pctl

Late Live Discharges

Patients discharged alive after enrollment

25%

Natl: 40%

21th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

12.5%

Natl: 8%

76th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

0%

Natl: 2.3%

45th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$9,254

Natl: $16,971

8th pctl

Patient Population

Primary diagnoses of hospice patients

Valley Regional Hospice Inc's patient population is primarily composed of individuals with cancer (26%), followed by cardiovascular disease (23%), dementia (22%), other conditions (18%).

Cancer26%
Cardiovascular Disease23%
Dementia22%
Other Conditions18%

Care Settings

Where hospice care is delivered

Valley Regional Hospice Inc delivers 68% of its care in patients' homes, with 20% in assisted living settings, 12% in skilled nursing settings. The hospice serves an average of 9 patients per day.

Patient's Home

68%

Assisted Living

20%

Skilled Nursing

12%

Doctors at Valley Regional Hospice Inc

1 affiliated physicians

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Valley Regional Hospice Inc

What is the CMS rating for Valley Regional Hospice Inc?

Valley Regional Hospice Inc has a 3-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Valley Regional Hospice Inc primarily treat?

Valley Regional Hospice Inc's patient population includes cancer (26%), cardiovascular disease (23%), dementia (22%), other conditions (18%). This reflects the hospice's experience managing these conditions.

Where does Valley Regional Hospice Inc provide care?

Valley Regional Hospice Inc provides care in patient's home (68%), assisted living (20%), skilled nursing (12%).

How large is Valley Regional Hospice Inc?

Valley Regional Hospice Inc serves an average of 9 patients per day and covers 33 ZIP codes in its service area.

How many doctors are affiliated with Valley Regional Hospice Inc?

1 physicians are affiliated with Valley Regional Hospice Inc.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·