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Hospice Care

St Joseph Hospice And Palliative Care Northshore,

409 W 21st Ave, Covington, LA 70433

For-Profit
19 Years Certified
26 Patients/Day

Contact St Joseph Hospice

(985) 892-6955Get Directions

409 W 21st Ave
Covington, LA 70433

About St Joseph Hospice And Palliative Care Northshore,

Hospice overview and quality summary

St Joseph Hospice And Palliative Care Northshore, is a for-profit hospice care provider in Covington, LA, serving patients and families in St. Tammany County and the surrounding area. Medicare certified since 2007, St Joseph Hospice And Palliative Care Northshore, has provided 19 years of end-of-life and palliative care to the community.

St Joseph Hospice And Palliative Care Northshore, serves an average of 26 patients per day, covering 36 ZIP codes across its service area. 83% of care is delivered in patients' homes, consistent with the hospice philosophy of enabling comfort care in familiar surroundings.

The facility's Hospice Care Index score is 8 out of 10, a composite measure of care quality and efficiency. 1 physicians are affiliated with this hospice.

When choosing hospice care in Covington, LA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star RatingNot Rated
OwnershipFor-Profit
Certified Since2007
CountySt. Tammany
Avg Daily Census26 patients
Service Area36 ZIP codes
HCI Score8/10
Affiliated Doctors1

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
88%

88% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
90%

90% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Above Average
79%

79% of caregivers gave St Joseph Hospice And Palliative Care Northshore, a top rating for help with symptoms, above the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Average
83%

83% of caregivers gave a top rating for team communication, consistent with the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
75%

75% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
81%

81% of caregivers gave St Joseph Hospice And Palliative Care Northshore, a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Average
81%

81% of caregivers gave a top rating for overall rating (9-10), consistent with the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
92%

92% of caregivers gave St Joseph Hospice And Palliative Care Northshore, a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Quality Process Measures

CMS hospice care quality indicators vs. national benchmarks

Treatment Preferences Documented

Patients whose treatment preferences were discussed and documented

100.0%

Natl: 99.5%

Average

Beliefs & Values Addressed

Patients whose beliefs and values were addressed in the plan of care

100.0%

Natl: 98.3%

Average

Pain Screening

Patients screened for pain upon hospice admission

100.0%

Natl: 98.3%

Average

Comprehensive Pain Assessment

Patients with pain who received a comprehensive pain assessment

100.0%

Natl: 94.8%

Above Average

Dyspnea Screening

Patients screened for shortness of breath upon admission

100.0%

Natl: 99.0%

Average

Dyspnea Treatment

Patients with dyspnea who received treatment within 24 hours

100.0%

Natl: 97.4%

Above Average

Composite Process Score

Composite measure of all hospice care process quality measures

100.0%

Natl: 91.6%

Above Average

Hospice Care Index

Composite quality score with 10 sub-measures

8/10

Overall HCI Score

National average: 8.8/10

St Joseph Hospice And Palliative Care Northshore,'s Hospice Care Index (HCI) score is 8 out of 10, below the national average of 8.8. The HCI evaluates hospices on nursing visit continuity, care transitions, spending efficiency, and presence in the final days.

58.6% of St Joseph Hospice And Palliative Care Northshore,'s patients received visits from the hospice team in their final days of life, significantly above the national average of 47.9%. This is one of the most meaningful quality indicators — having the hospice team present during the final hours provides critical comfort to both patients and families.

Visits Near Death

Patients with visits in last 3 days of life

95.7%

Natl: 89.5%

67th pctl

Nurse Care Minutes

Average nurse care minutes per routine home care day

16.5

Natl: 13.4

85th pctl

Weekend Nursing

Percentage of skilled nursing minutes on weekends

6.2%

Natl: 9.2%

29th pctl

Gaps in Nursing Visits

Stays with gaps in skilled nursing visits

31.1%

Natl: 55.4%

23th pctl

Early Live Discharges

Patients discharged alive within 3 days

2.8%

Natl: 7.2%

26th pctl

Late Live Discharges

Patients discharged alive after enrollment

27.8%

Natl: 40%

26th pctl

Burdensome Transitions (Type 1)

Hospice-to-acute-care transitions near death

25%

Natl: 8%

98th pctl

Burdensome Transitions (Type 2)

Acute care admissions near death

8.3%

Natl: 2.3%

97th pctl

CHC/GIP Days

Continuous home care & general inpatient days as share of total

0%

Natl: 0.6%

52th pctl

Per-Beneficiary Spending

Average Medicare spending per hospice beneficiary

$14,918

Natl: $16,971

33th pctl

Patient Population

Primary diagnoses of hospice patients

St Joseph Hospice And Palliative Care Northshore,'s patient population is primarily composed of individuals with dementia (24%), followed by cancer (22%), cardiovascular disease (19%), respiratory disease (16%), other conditions (13%).

Dementia24%
Cancer22%
Cardiovascular Disease19%
Respiratory Disease16%
Other Conditions13%

Care Settings

Where hospice care is delivered

St Joseph Hospice And Palliative Care Northshore, delivers 83% of its care in patients' homes, with 8% in nursing facility settings, 7% in assisted living settings, 2% in inpatient hospice settings. The high proportion of home-based care aligns with the hospice philosophy of enabling patients to receive comfort care in familiar surroundings with family nearby. The hospice serves an average of 26 patients per day.

Patient's Home

83%

Nursing Facility

8%

Assisted Living

7%

Inpatient Hospice

2%

Doctors at St Joseph Hospice And Palliative Care Northshore,

1 affiliated physicians

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About St Joseph Hospice And Palliative Care Northshore,

What is the CMS rating for St Joseph Hospice And Palliative Care Northshore,?

St Joseph Hospice And Palliative Care Northshore, does not currently have a CMS star rating available. Approximately 69% of hospice providers lack sufficient survey data for a star rating.

What conditions does St Joseph Hospice And Palliative Care Northshore, primarily treat?

St Joseph Hospice And Palliative Care Northshore,'s patient population includes dementia (24%), cancer (22%), cardiovascular disease (19%), respiratory disease (16%), other conditions (13%). This reflects the hospice's experience managing these conditions.

Where does St Joseph Hospice And Palliative Care Northshore, provide care?

St Joseph Hospice And Palliative Care Northshore, provides care in patient's home (83%), nursing facility (8%), assisted living (7%), inpatient hospice (2%).

How large is St Joseph Hospice And Palliative Care Northshore,?

St Joseph Hospice And Palliative Care Northshore, serves an average of 26 patients per day and covers 36 ZIP codes in its service area.

How many doctors are affiliated with St Joseph Hospice And Palliative Care Northshore,?

1 physicians are affiliated with St Joseph Hospice And Palliative Care Northshore,.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·