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Hospice Care

Heart Of Hospice

Very Good4-Star CMS Rating

121 Park Place, Covington, LA 70433

Other
22 Years Certified

Contact Heart Of Hospice

(985) 871-9272Get Directions

121 Park Place
Covington, LA 70433

About Heart Of Hospice

Hospice overview and quality summary

Heart Of Hospice is an hospice care provider in Covington, LA, serving patients and families in St. Tammany County and the surrounding area. Medicare certified since 2004, Heart Of Hospice has provided 22 years of end-of-life and palliative care to the community.

The hospice covers 45 ZIP codes across its service area.

Heart Of Hospice has earned a 4-star CMS quality rating based on caregiver survey results, reflecting strong satisfaction across communication, symptom management, and emotional support.

When choosing hospice care in Covington, LA, consider quality ratings, caregiver satisfaction surveys, the hospice's experience with your loved one's condition, and the service area. Since hospice care is typically delivered in the home, the responsiveness and availability of the care team are critical factors.

At a Glance

Star Rating4/5 Stars
OwnershipOther
Certified Since2004
CountySt. Tammany
Service Area45 ZIP codes

Caregiver Satisfaction

CAHPS Hospice Survey results from bereaved family caregivers

4of 5

Very Good

CMS CAHPS Hospice Star Rating

Heart Of Hospice has earned a 4-star quality rating from the Centers for Medicare & Medicaid Services (CMS), based on the CAHPS Hospice Survey of bereaved family caregivers. This rating reflects above-average satisfaction across emotional support, symptom management, team communication, and respect. This places Heart Of Hospice among the higher-rated hospice providers serving families in Covington, LA.

Emotional & Spiritual Support

How well the hospice team provided emotional and spiritual support

Average
92%

92% of caregivers gave a top rating for emotional & spiritual support, consistent with the national average of 90%.

Treated with Respect

Whether the patient was treated with dignity and respect

Average
91%

91% of caregivers gave a top rating for treated with respect, consistent with the national average of 90%.

Help with Symptoms

How well the hospice team managed pain and other symptoms

Average
76%

76% of caregivers gave a top rating for help with symptoms, consistent with the national average of 74%.

Team Communication

How well the hospice team communicated with the family

Above Average
86%

86% of caregivers gave Heart Of Hospice a top rating for team communication, above the national average of 81%.

Getting Timely Care

Whether the patient received help as soon as it was needed

Average
75%

75% of caregivers gave a top rating for getting timely care, consistent with the national average of 77%.

Training for Family Caregivers

Whether sufficient training was provided to care for the patient

Above Average
84%

84% of caregivers gave Heart Of Hospice a top rating for training for family caregivers, above the national average of 75%.

Overall Rating (9-10)

Percentage of caregivers rating the hospice 9 or 10 out of 10

Above Average
86%

86% of caregivers gave Heart Of Hospice a top rating for overall rating (9-10), above the national average of 81%.

Would Recommend

Percentage of caregivers who would definitely recommend this hospice

Above Average
88%

88% of caregivers gave Heart Of Hospice a top rating for would recommend, above the national average of 84%.

Source: CMS CAHPS Hospice Survey · Vertical markers indicate national average

Patient Reviews

Reviews and ratings from patients

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Frequently Asked Questions

About Heart Of Hospice

What is the CMS rating for Heart Of Hospice?

Heart Of Hospice has a 4-star quality rating from CMS based on the CAHPS Hospice Survey of bereaved family caregivers, which evaluates satisfaction across areas including symptom management, communication, and emotional support.

What conditions does Heart Of Hospice primarily treat?

Patient population data is not currently available for Heart Of Hospice.

Where does Heart Of Hospice provide care?

Care setting data is not currently available.

How large is Heart Of Hospice?

Size information is not currently available for Heart Of Hospice.

How many doctors are affiliated with Heart Of Hospice?

Affiliated physician data is not currently available for Heart Of Hospice.

Data source: CMS Hospice Compare · CAHPS Hospice Survey ·